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Active Listening Diploma
CPDUK Accredited | 50% OFF Certificate & Transcript
44 Students enrolled on this course 4.9 (8 Reviews)
Last updated March 20, 2023
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Active Listening is the process of improving your listening skills so that you can understand people’s thought easily and makes them feel that you care for them. The Active Listening Diploma course helps you to increase your active listening skill.
Upon completion, you will be able to listen patiently to your customers, students or employees for solving problems or bringing a positive impact.
Why choose this course
- Earn an e-certificate upon successful completion.
- Accessible, informative modules taught by expert instructors
- Study in your own time, at your own pace, through your computer tablet or mobile device
- Benefit from instant feedback through mock exams and multiple-choice assessments
- Get 24/7 help or advice from our email and live chat teams
- Full Tutor Support on Weekdays
Course Design
The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.
You are taught through a combination of
- Video lessons
- Online study materials
- Mock exams
- Multiple-choice assessment
Certification
After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post.
Who is this course for?
Course Curriculum
| Active Listening Diploma | |||
| Course Overview | 00:05:00 | ||
| What is Active Listening? | 00:15:00 | ||
| Tips for Becoming a Better Listener | 00:15:00 | ||
| Body Language Basics | 00:15:00 | ||
| Understanding Sympathy and Empathy | 00:15:00 | ||
| Creating the Right Mindset | 00:15:00 | ||
| Being Genuine | 00:15:00 | ||
| Making Connections | 00:15:00 | ||
| What Is Said and What Is Heard | 00:30:00 | ||
| Probing Techniques | 00:15:00 | ||
| Paraphrasing Techniques | 00:15:00 | ||
| Building Common Ground | 00:15:00 | ||
| NLP Tips and Tricks | 00:15:00 | ||
| Getting Over Listening Roadblocks | 00:15:00 | ||
| Mock Exam | |||
| Mock Exam- Active Listening Diploma | 00:20:00 | ||
| Final Exam | |||
| Final Exam- Active Listening Diploma | 00:20:00 | ||
| Order your Certificates & Transcripts | |||
| Order your Certificates & Transcripts | 00:00:00 | ||
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Frequently asked questions
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There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course.
You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience.
For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime.
Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks.
We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase.
Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course.
If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.