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The Management Skills Training for New Managers is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It’s also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification.     

This Management Skills Training for New Managers consists of several modules that take around 9 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice.

The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device.

Why choose this course

  • Earn a free e-certificate upon successful completion.
  • Accessible, informative modules taught by expert instructors
  • Study in your own time, at your own pace, through your computer tablet or mobile device
  • Benefit from instant feedback through mock exams and multiple-choice assessments
  • Get 24/7 help or advice from our email and live chat teams
  • Full Tutor Support on Weekdays

Course Design

The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.

You are taught through a combination of

  • Video lessons
  • Online study materials
  • Mock exams
  • Multiple-choice assessment

Certification

Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99.

Course Curriculum

Introduction to the Essential Skills
Introduction 00:09:00
Self-Assessments 00:04:00
The Mind of the Lean Leader 00:07:00
Values & Culture 00:07:00
Worthy Values 00:08:00
Responsibilities: Communication, Boundaries and Delegation
Horizontal Communication 00:10:00
Delegation 00:10:00
Boundaries 00:09:00
Developing Employee Skills
Basic Skill Trainings 00:08:00
Skill Building Example 00:11:00
Motivating Your Team Members
Power of Purpose 00:07:00
Life Cycles and Motivation 00:22:00
Situational Motivatoin 00:15:00
Situational Motivatoin Stimulus Control 00:05:00
Intrinsic Motivation 00:16:00
Coaching and Communication Skills
Manager as Coach 00:04:00
Intro to Coaching Skills 00:07:00
Body Language 00:08:00
Rephrasing 00:08:00
Empathy 00:08:00
Acknowledging 00:04:00
Silence 00:04:00
Brainstorming Together 00:05:00
Difficult Conversations - Giving and Receiving Feedback
Giving Feedback 00:09:00
Receiving Feedback 00:07:00
Discipline - Justice, Discipline and Self-Control
Discipline and Justice 00:10:00
Discipline Process 00:10:00
Solving behavior problems 00:06:00
Standard Work 00:13:00
Leader Standard Work 00:07:00
Team Formation and Organization
Team Roles 00:08:00
Team Structure 00:11:00
Defining Terms 00:10:00
Stages of Team Development 00:09:00
The Agenda 00:10:00
Team Facilitation & Decision Making
Team Facilitation Why 00:10:00
Facilitation Skills 1 00:00:00
Facilitation 2 00:09:00
Enron & The Abilene Paradox 00:09:00
Decision Styles 00:14:00
Consensus Reaching 00:09:00
Conflict Resolution
Conflict Resolution Principles 00:11:00
Conflict Resolution Model 00:09:00
Dialogue Introduction 00:05:00
Dialogue Behavior 00:12:00
Keeping Score and Goal Setting
Developing Your Team Members 00:07:00
Scorecards 00:13:00
Targets & Objectives 1 00:09:00
Targets & Objectives 2 00:09:00
Problem Solving Process Improvement
Attitudes of Problem Solving 00:12:00
Root Cause 00:07:00
PDCA Problem 00:10:00
A3 Problem Solving 00:00:00
Skill of Brainstorming 00:12:00
Improving Your Work Process
Processes and Capabilities 00:11:00
Customer Requirements 00:11:00
Process Definition 00:12:00
Work Process Maps 00:17:00
Waste 00:16:00
Management Waste 00:08:00
Variance Analysis 00:12:00

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