Register on the Negotiation Skills today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career.

The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials.

Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a free e-certificate as proof of your course completion.

The Negotiation Skills course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones.

The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly!

What You Get With The Negotiation Skills course
  • Receive a free e-certificate upon successful completion of the course
  • Get taught by experienced, professional instructors
  • Study at a time and pace that suits your learning style
  • Get instant feedback on assessments 
  • 24/7 help and advice via email or live chat
  • Get full tutor support on weekdays (Monday to Friday)

Course Design

The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.

You are taught through a combination of

  • Video lessons
  • Online study materials

Certification

Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of 9.99 and PDF Certificate at 4.99.

Who Is This Course For:

The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge.

Requirements:

The online training is open to all students and has no formal entry requirements. To study the Negotiation Skills course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.

Course Curriculum

Introduction and The Principles of Collaborative Negotiation
Welcome and Course Overview 00:06:00
Why Good Negotiation Practice Leads to Better Relationships 01:03:00
Shameless Book Plug 00:01:00
Millie’s Cookie Story 00:07:00
Exercise 1: Intentions / Objectives for This Programme 00:01:00
Giving Structure to Your Negotiation Strategy
Negotiation is not 00:02:00
Distinguishing Negotiation from -Haggling 00:07:00
The 7 Steps to Negotiation Success 00:06:00
Exercise 2: Giving Structure to your Negotiations 00:01:00
Step One – Preparing Yourself for Collaborative Negotiation
Preparing Yourself and Your WIN Outcomes 00:06:00
Exercise 3: Securing Commitment to Negotiate 00:01:00
The 4 P’s 00:01:00
The Importance of Personality 00:02:00
We, Then Me 00:02:00
Exercise 4: The 4 P’s 00:01:00
Step Two – Preparation - Understanding the Power of Variables
Introduction to Variables 00:04:00
Video Examples of Excellent Creativity in Variables 00:03:00
Exercise 5: Understanding the Power of Variables 00:01:00
Using the WIN Matrix 00:03:00
Exercise 6: Write Your Win Matrix 00:02:00
Step Three – Understanding Your Partner's Point of View
Introduction 00:01:00
Example Story- Maps of the World – Dyl’s Den 00:03:00
Exercise 7: Stepping Into Your Partner’s Shoes 00:01:00
Step Four – Discussing
Introduction- Stating Intentions 00:04:00
Co-Active Listening- Are You Really Listening 00:02:00
The Power of Pause 00:01:00
Exercise 8: Using Open Questions 00:01:00
Exercise 9: Going Above and Beyond Their Wildest Dreams 00:01:00
Exercise 10: Socratic Questioning 00:04:00
Exercise 11: Creating a Discussion Agreement Statement 00:01:00
Step Five – Proposing
Introduction to the Propose Stage 00:05:00
Exercise 12: Putting Your Proposal into Writing 00:01:00
Step Six – Bargaining
Introduction 00:02:00
Exercise 13: Creating a Bargaining Agreement Statement 00:02:00
The Power of Silence 00:04:00
Exercise 14: Developing Your Time-Out Strategy 00:01:00
Step Seven – Agreeing
Introduction to Bargaining 00:04:00
The Written Columbo 00:02:00
Exercise 15: Drafting an “Agreement In Principle” 00:01:00
Getting Yourself Out of the Way - The Human Operating System
Introduction – The Missing Link 00:04:00
Exercise 16: Noticing Your Thinking 00:02:00
What Does this Mean in Your Negotiations? 00:03:00
Understanding Personality
Why Personality? 00:05:00
Introducing the 4 Colours 00:04:00
Introducing the 8 Aspects 00:04:00
Inspiration v Discipline Driven 00:04:00
Exercise 17: Teddy Bear 00:01:00
Big Picture vs Down to Earth 00:03:00
Exercise 18: Football Club Trip 00:01:00
People Focused vs Outcome Focused 00:02:00
Splash App 00:02:00
Exercise 19: Completing Your Own Assessment 00:01:00
Negotiation with Different ‘Personality Types’ 00:04:00
Using the Seven Steps at Home
Introduction 00:04:00
Avoiding Common Gambits Some Negotiators Use
Nibbling – The Columbo 00:02:00
The Flinch 00:02:00
The Red Herring 00:01:00
Higher Authority 00:02:00
The Reluctant Buyer – Seller 00:01:00
The Best of a Bad Choice 00:01:00
Conclusion – Can You Really Get More by Giving More?
Conclusion & Thank You 00:02:00
Bonus Lecture 00:01:00

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