Register on the Negotiation Skills today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career.
The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials.
Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a free e-certificate as proof of your course completion.
The Negotiation Skills course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones.
The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly!
What You Get With The Negotiation Skills course
- Receive a free e-certificate upon successful completion of the course
- Get taught by experienced, professional instructors
- Study at a time and pace that suits your learning style
- Get instant feedback on assessmentsÂ
- 24/7 help and advice via email or live chat
- Get full tutor support on weekdays (Monday to Friday)
Course Design
The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.
You are taught through a combination of
- Video lessons
- Online study materials
Certification
Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of 9.99 and PDF Certificate at 4.99.
Who Is This Course For:
The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge.
Requirements:
The online training is open to all students and has no formal entry requirements. To study the Negotiation Skills course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.
Course Curriculum
| Introduction and The Principles of Collaborative Negotiation | |||
| Welcome and Course Overview | 00:06:00 | ||
| Why Good Negotiation Practice Leads to Better Relationships | 01:03:00 | ||
| Shameless Book Plug | 00:01:00 | ||
| Millie’s Cookie Story | 00:07:00 | ||
| Exercise 1: Intentions / Objectives for This Programme | 00:01:00 | ||
| Giving Structure to Your Negotiation Strategy | |||
| Negotiation is not | 00:02:00 | ||
| Distinguishing Negotiation from -Haggling | 00:07:00 | ||
| The 7 Steps to Negotiation Success | 00:06:00 | ||
| Exercise 2: Giving Structure to your Negotiations | 00:01:00 | ||
| Step One – Preparing Yourself for Collaborative Negotiation | |||
| Preparing Yourself and Your WIN Outcomes | 00:06:00 | ||
| Exercise 3: Securing Commitment to Negotiate | 00:01:00 | ||
| The 4 P’s | 00:01:00 | ||
| The Importance of Personality | 00:02:00 | ||
| We, Then Me | 00:02:00 | ||
| Exercise 4: The 4 P’s | 00:01:00 | ||
| Step Two – Preparation - Understanding the Power of Variables | |||
| Introduction to Variables | 00:04:00 | ||
| Video Examples of Excellent Creativity in Variables | 00:03:00 | ||
| Exercise 5: Understanding the Power of Variables | 00:01:00 | ||
| Using the WIN Matrix | 00:03:00 | ||
| Exercise 6: Write Your Win Matrix | 00:02:00 | ||
| Step Three – Understanding Your Partner's Point of View | |||
| Introduction | 00:01:00 | ||
| Example Story- Maps of the World – Dyl’s Den | 00:03:00 | ||
| Exercise 7: Stepping Into Your Partner’s Shoes | 00:01:00 | ||
| Step Four – Discussing | |||
| Introduction- Stating Intentions | 00:04:00 | ||
| Co-Active Listening- Are You Really Listening | 00:02:00 | ||
| The Power of Pause | 00:01:00 | ||
| Exercise 8: Using Open Questions | 00:01:00 | ||
| Exercise 9: Going Above and Beyond Their Wildest Dreams | 00:01:00 | ||
| Exercise 10: Socratic Questioning | 00:04:00 | ||
| Exercise 11: Creating a Discussion Agreement Statement | 00:01:00 | ||
| Step Five – Proposing | |||
| Introduction to the Propose Stage | 00:05:00 | ||
| Exercise 12: Putting Your Proposal into Writing | 00:01:00 | ||
| Step Six – Bargaining | |||
| Introduction | 00:02:00 | ||
| Exercise 13: Creating a Bargaining Agreement Statement | 00:02:00 | ||
| The Power of Silence | 00:04:00 | ||
| Exercise 14: Developing Your Time-Out Strategy | 00:01:00 | ||
| Step Seven – Agreeing | |||
| Introduction to Bargaining | 00:04:00 | ||
| The Written Columbo | 00:02:00 | ||
| Exercise 15: Drafting an “Agreement In Principle” | 00:01:00 | ||
| Getting Yourself Out of the Way - The Human Operating System | |||
| Introduction – The Missing Link | 00:04:00 | ||
| Exercise 16: Noticing Your Thinking | 00:02:00 | ||
| What Does this Mean in Your Negotiations? | 00:03:00 | ||
| Understanding Personality | |||
| Why Personality? | 00:05:00 | ||
| Introducing the 4 Colours | 00:04:00 | ||
| Introducing the 8 Aspects | 00:04:00 | ||
| Inspiration v Discipline Driven | 00:04:00 | ||
| Exercise 17: Teddy Bear | 00:01:00 | ||
| Big Picture vs Down to Earth | 00:03:00 | ||
| Exercise 18: Football Club Trip | 00:01:00 | ||
| People Focused vs Outcome Focused | 00:02:00 | ||
| Splash App | 00:02:00 | ||
| Exercise 19: Completing Your Own Assessment | 00:01:00 | ||
| Negotiation with Different ‘Personality Types’ | 00:04:00 | ||
| Using the Seven Steps at Home | |||
| Introduction | 00:04:00 | ||
| Avoiding Common Gambits Some Negotiators Use | |||
| Nibbling – The Columbo | 00:02:00 | ||
| The Flinch | 00:02:00 | ||
| The Red Herring | 00:01:00 | ||
| Higher Authority | 00:02:00 | ||
| The Reluctant Buyer – Seller | 00:01:00 | ||
| The Best of a Bad Choice | 00:01:00 | ||
| Conclusion – Can You Really Get More by Giving More? | |||
| Conclusion & Thank You | 00:02:00 | ||
| Bonus Lecture | 00:01:00 | ||
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