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Operation Management Diploma
Level 7 QLS endorsed | CPDUK Accredited
119 Students enrolled on this course 4.9 (9 Reviews)
Last updated July 31, 2023
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Operation Management Diploma is one of our best selling and most popular course.
The Operation Management Diploma is organised into 7 modules and includes everything you need to become successful in this profession.
To make this course more accessible for you, we have designed it for both part-time and full-time students.
If you require support, our experienced tutors are always available to help you throughout the comprehensive syllabus of this course and answer all your queries through email.
Why Choose this Course
- Earn a digital Certificate upon successful completion.
- Accessible, informative modules taught by expert instructors
- Study in your own time, at your own pace, through your computer tablet or mobile device
- Benefit from instant feedback through mock exams and multiple-choice assessments
- Get 24/7 help or advice from our email and live chat teams
- Full Tutor Support on Weekdays
Course Design
The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.
You are taught through a combination of-
- Video lessons
- Online study supplies
- Mock exams
- Multiple-choice assessment
- Assignment
Certificate of Achievement
Endorsed Certificate of Achievement from the Quality Licence Scheme
Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £119. Please note that overseas students may be charged an additional £10 for postage.
CPD Certificate of Achievement from Janets
Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99.
Endorsement
This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.
Method of Assessment
To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement.
To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support.
Who is this course for?
This Operation Management Diploma Course is perfect for any individual who is just starting to work with company finances in the administration or accounting department of a large firm, or any type of organisation. It may also be used as a refresher course for existing accountants, or those that may need to use a trusted form of financial management.
Course Curriculum
| Operation Management Diploma - Updated Version | |||
| Introduction to Operations Management | 00:20:00 | ||
| Project Management | 00:19:00 | ||
| Business Development and Succession Planning | 00:26:00 | ||
| Process Management | 00:24:00 | ||
| Supply Chain Management | 00:23:00 | ||
| Planning & Forecasting Operations | 00:22:00 | ||
| Procurement & Purchasing Management | 00:20:00 | ||
| Manufacturing & Delivery Operations | 00:16:00 | ||
| Quality Management | 00:20:00 | ||
| Managing Risk and Recovery | 00:26:00 | ||
| Performance Management | 00:26:00 | ||
| Talent Management | 00:20:00 | ||
| Communication Skills | 00:26:00 | ||
| Negotiation Techniques | 00:16:00 | ||
| Conflict Management | 00:16:00 | ||
| Stress Management | 00:19:00 | ||
| Time Management | 00:37:00 | ||
| Business Environment | 00:18:00 | ||
| Business Writing Skills | 00:41:00 | ||
| Mock Exam | |||
| Mock Exam – Operation Management Diploma | 00:20:00 | ||
| Final Exam | |||
| Final Exam – Operation Management Diploma | 00:20:00 | ||
| Operation Management Diploma - Old Version | |||
| Module 01 | |||
| Designing Your Organizational Structure | 00:30:00 | ||
| Introduction to Operations Management | 00:15:00 | ||
| Understanding Financial Terms | 00:30:00 | ||
| Getting the Right People in Place | 00:15:00 | ||
| Getting Your Product Together | 00:15:00 | ||
| Building a Corporate Brand | 00:30:00 | ||
| Marketing Your Product | 01:00:00 | ||
| Selling Your Product | 00:15:00 | ||
| Planning for the Future | 00:15:00 | ||
| Goal Setting and Goal Getting | 00:30:00 | ||
| Succession Planning 101 | 00:15:00 | ||
| Managing Your Money | 00:15:00 | ||
| Ethics 101 | 00:15:00 | ||
| Building a Strong Customer Care Team | 00:15:00 | ||
| Training Employees for Success | 00:15:00 | ||
| Leadership Essentials | 00:15:00 | ||
| Module 02 | |||
| The Fundamentals of Business Process Management | 00:30:00 | ||
| Defining Business Process Management | 00:30:00 | ||
| The Business Process Life Cycle | 00:15:00 | ||
| The Vision Phase | 00:15:00 | ||
| The Design Phase | 01:00:00 | ||
| The Modeling Phase | 00:30:00 | ||
| The Execution Phase | 01:00:00 | ||
| The Monitoring Phase | 00:30:00 | ||
| The Optimizing Phase | 01:00:00 | ||
| Module 03 | |||
| What is Gap Analysis? | 00:30:00 | ||
| The Gap Analysis Process | 00:30:00 | ||
| Supporting Tools | 00:30:00 | ||
| Creating a Gap Analysis Report | 00:15:00 | ||
| Understanding Lean | 00:30:00 | ||
| The Toyota Production System | 00:30:00 | ||
| The Toyota Production System House | 00:15:00 | ||
| The Five Critical Improvement Concepts | 00:15:00 | ||
| Understanding Value with the Kano Model | 00:15:00 | ||
| Types of Waste | 00:15:00 | ||
| Creating a Lean Enterprise | 00:15:00 | ||
| The Plan, Do, Study, Act (PDSA) Cycle | 00:15:00 | ||
| Using the R-DMAIC-S Model | 00:15:00 | ||
| Lean Thinking Tools | 00:15:00 | ||
| Kaizen Events | 00:00:00 | ||
| Data Gathering and Mapping | 00:30:00 | ||
| A Plan to Take Home | 00:15:00 | ||
| Defining Continuous Improvement | 00:15:00 | ||
| Stage One – Identify Areas For Improvement | 00:15:00 | ||
| Stage Two – Create a Plan for Improvement | 00:15:00 | ||
| Stage Three – Implement the Changes | 00:15:00 | ||
| Stage Four – Review the Impact | 00:15:00 | ||
| Test Driving | 00:15:00 | ||
| Module 04 | |||
| Six Sigma Basics | 00:15:00 | ||
| Improvement Tools | 00:30:00 | ||
| Management Tools for Generating Ideas | 00:15:00 | ||
| Continuous Improvement | 00:30:00 | ||
| Customer Relationships | 00:30:00 | ||
| Module 05 | |||
| The Evolution of the Supply Chain | 00:15:00 | ||
| The Basic Supply Chain Structure | 00:15:00 | ||
| Supply Chain Drivers | 00:15:00 | ||
| Aligning Your Supply Chain with Business Strategy | 00:15:00 | ||
| Managing Supply Chain Risks | 00:15:00 | ||
| Tracking and Evaluating Supply Chain Data | 00:30:00 | ||
| Troubleshooting Supply Chain Problems | 00:15:00 | ||
| Sharing Supply Chain Activities | 00:15:00 | ||
| Sustainable Supply Chain Strategies | 00:15:00 | ||
| Applying Lean Techniques to the Supply Chain | 00:15:00 | ||
| The Future of Supply Chain Management | 00:15:00 | ||
| Supply Chain Management Basics | 00:30:00 | ||
| The Purchasing Cycle | 00:45:00 | ||
| Purchasing Toolkit | 01:00:00 | ||
| Managing Competitive Bids | 00:45:00 | ||
| Improving Efficiency and Accuracy | 00:30:00 | ||
| Analyzing and Reducing Risk in the Supply Chain | 00:30:00 | ||
| Managing Internal Relationships | 00:30:00 | ||
| Tools of the Trade | 00:30:00 | ||
| Module 06 | |||
| What is Inventory? | 00:30:00 | ||
| Types of Inventory | 00:15:00 | ||
| Key Players | 00:30:00 | ||
| Setting up the Warehouse | 00:15:00 | ||
| What Makes a Good Inventory Management System? | 00:15:00 | ||
| The Warehouse Inventory Cycle | 00:15:00 | ||
| Identifying Demand | 00:15:00 | ||
| The Receiving Process | 00:15:00 | ||
| Validating Inventory | 00:15:00 | ||
| The Put-Away Process | 00:15:00 | ||
| Maintaining Inventory Accuracy | 00:30:00 | ||
| The Outbound Process | 00:30:00 | ||
| Industry Trends | 00:15:00 | ||
| Module 07 | |||
| Concept of Quality | 00:19:00 | ||
| Key Terms | 00:23:00 | ||
| Categories | 00:21:00 | ||
| Customer Input | 00:11:00 | ||
| Plan Quality | 00:08:00 | ||
| Design of Experiments | 00:07:00 | ||
| Quality Control | 00:11:00 | ||
| Control Charts | 00:11:00 | ||
| Sampling | 00:11:00 | ||
| Six Sigma | 00:08:00 | ||
| The Steps | 00:10:00 | ||
| The 6 Six Sigma Challenges | 00:05:00 | ||
| Assignment | |||
| Assignment – Operation Management Diploma | 1 week, 3 days | ||
| Order Your Certificate | |||
| Order your Certificate QLS | 00:00:00 | ||
| Recommended Materials | |||
| Workbook – Operation Management Diploma | 1 week, 6 days | ||
Course Reviews
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Frequently asked questions
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There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course.
You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience.
For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime.
Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks.
We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase.
Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course.
If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.