Terms & Conditions

1. GENERAL

This page sets out the terms and conditions on which we supply you with an online course. Any purchases made from Janets.org.uk will be subject to these terms.

1.1 All liability for the use of your online account lies with you. We will not be held liable to improper access of your account due to sharing password or login details, or any improper activity conducted through your account. In the event that you lose or forget your login details, you should contact us immediately.

1.2 All information you provide to us should be complete and up-to-date, to your best possible knowledge. This includes your name, bank details, address and other contact information.

1.4 We reserve the right to suspend or otherwise terminate your access to our online learning platform at any time if you breach these terms. We will not terminate or cancel a purchase without reason, and you will not be charged for orders made cancelled due to other reasons.

1.5 We reserve the right to delete, change or otherwise amend any of the information contained within our courses or on our site at any time, without prior warning.

2. PAYMENTS

2.1 If you fail to make payments or your payment information expires, we will immediately suspend your access to our online learning platform until such time as the issue has been resolved.

2.2 We reserve the right to change the price of our courses at any time. However, any changes will not affect purchases which have already been made prior to the change.

3. ORDER AND DELIVERY OF THE COURSE

3.1 Any purchase made from Janets.org.uk is deemed to be an agreement for completing the course following these terms.

3.8 You will have been deemed to have accepted the course upon purchase, except in the case of an obvious defect or error in the materials. However, nothing in these terms and conditions affects your statutory consumer rights.

4.  SERVICES

4.1 It is the sole responsibility of you to arrange purchase and delivery of a professional certificate upon successful completion of the course. You qualify for certification upon completion, but shall not receive the certificate automatically.

4.2 Course materials are provided by their respective instructors, not Janets.org.uk. While we endeavour to ensure the highest possible quality of study materials, the ultimate responsibility is with the course tutor.

5. INTELLECTUAL PROPERTY RIGHTS

5.1 All intellectual property rights of the course materials are owned by their respective training providers or instructors.

5.2 Upon purchase of a course or package from Janets.org.uk you agree not to share, replicate, copy, modify, adapt or otherwise disseminate any part of the course materials whose intellectual property rights remain with the training providers or instructors.

5.3 When granted access to our online courses you agree that your login details will be kept secure and not shared with any another party. You agree not to share access to our courses with any other party, and to comply at all times with the terms set out in this agreement. Failure to do so may result in the suspension and termination of your account.

6. THIRD PARTY CONTENT

6.1 At times we provide links to or materials from third party websites relevant to your course subject. When you click these links you agree that we are not responsible for the content of these sites or materials, and cannot be held liable for any misadventure that may occur while accessing them.

6.2 Janets.org.uk is not responsible for the content provided by third parties. Information gained from third party sites should be independently verified by you, as we neither endorse nor guarantee its veracity or accuracy.

6.3 Security, privacy policies and terms and conditions of third party sites may differ from those of Janets.org.uk The onus is on you to read and agree to the security, privacy policies and terms and conditions when accessing third party sites.

7. TERMINATION

7.1 We reserve the right to terminate your purchase, account, and the agreements set out in these terms and conditions at any time. Your account may be terminated if you are found to be in breach of the terms and conditions set out with regards to payment and intellectual property, or improper access of your account.

7.2 You are also entitled to terminate your purchase, account, and the agreements set out in these terms and conditions at any time, as detailed in clause 10 (cancellation) below.

8. LIMITATION OF LIABILITY

8.1 Any direct losses which arise from our own negligence or any other cause shall be limited to the price of your course. This does not preclude liability in event of death or personal injury, breach of the Consumer Protection Act 1987, fraudulent misrepresentation or any other matter which it would be illegal for us to exclude.

8.2 We are not liable for indirect losses or damage (including but not excluded to loss of profits, data, revenue or opportunities) which you may suffer by using our services, whether the cause is found to be in breach of these terms or not.

8.3 Course information may be updated at any time. We endeavour to ensure all information is accurate at time of publication. We hold no responsibility for key information changing following or during your study, and we are not liable for any loss incurred as referenced above.

8.4 Janets.org.uk cannot guarantee that the online learning platform, course materials found within and linked third party sites are wholly free of spyware, viruses or other malicious programs. You are expected to ensure any necessary precautions before accessing the platform.

8.5 You accept that typographical, grammatical and spelling errors, along with occasional technical inaccuracies, may appear in course materials which you may see before they are rectified.

8.6 We accept no liability for issues accessing the online learning platform which result from faults in your internet connection, network or related equipment.

8.7 Janets.org.uk reserves the right to amend prices, information and course materials at any time without informing you.

9. USE OF YOUR DATA

9.1 Any personal data we collect during the course of your study will only be used in accordance with the Data Protection Act 1998. We will take the appropriate measures to keep your data secure. Your personal information will only be shared with third parties with your express permission, but we may use your contact details to contact you for any matter relating to courses.

9.2 Data provided by you during your study may be used to provide credit, prevent fraud, confirm your identity, or to prevent money laundering.

10. CANCELLATION

10.1 You have the right to cancel your purchase and request a full refund within a period of fourteen calendar days following the date of the purchase, as outlined in Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2014.

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