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Effective communication is one of the keys to attaining the organisational goals in the contemporary corporate world. This Business Essestials – Effective Communication course is designed to introduce you to the fundamentals of business, including the approaches, frameworks, and tools for communicating effectively.

During this course, you will gain a solid understanding of the basics of business writing, the power of verbal and non-verbal communication, as well as how inclusive leadership and effective communication are intertwined, and how to determine your communication strengths to build effective relationships in your professional or personal lives. You will also get plenty of written communication tips to deliver your messages across more effectively and efficiently.

Once you have finished this online training program, you will develop your knowledge and skills of the business essentials and implement all the techniques you have learned into practice in completely new situations.

Why choose this course

  • Earn a free e-certificate upon successful completion.
  • Accessible, informative modules taught by expert instructors
  • Study in your own time, at your own pace, through your computer tablet or mobile device
  • Benefit from instant feedback through mock exams and multiple-choice assessments
  • Get 24/7 help or advice from our email and live chat teams
  • Full Tutor Support on Weekdays

Course Design

The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.

You are taught through a combination of

  • Online study materials
  • Mock exams
  • Multiple-choice assessment


Upon successful completion of the course, you can instantly download your e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99.

Who is This course for?

This course is highly recommended for anyone looking to gain a practical grounding in communication to boost their personal effectiveness, develop their ability to make convincing presentations, business proposals and conduct productive meetings.


There is no specific requirements for our Business Essestials – Effective Communication course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. The course requires a moderate Internet connection so it is possible to start learning with any type of Internet from anywhere at anytime without any limitations. 

Career Path

Professionals or jobseekers with a qualification or degree in business communication will have the best job prospects since it enables to foster a good working relationship between employers and employees.

On completing this business fundamentals program, you will earn a recognised qualification that enables you to start and develop your career in almost every industry. Some of the careers you could pursue with a communication degree or certificate include:

  • Business Executive
  • Human Relations Manager
  • Public Relations Manager
  • Marketing Executive
  • Advertising Executive
  • Media Planner
  • Web Content Manager
  • Paralegal

Course Curriculum

Business Communication
Identifying Basic Communication Techniques 00:09:00
Formal and Informal Communication 00:02:00
Verbal and Non-verbal Communication
Describing Verbal and Non-verbal Communication 00:04:00
Understanding Body Language 00:05:00
Making Effective Presentations 00:10:00
Fundamentals of Productive Meetings 00:08:00
Written Communication
Written Communication 00:13:00
Electronic Communication
Electronic Communication 00:19:00
Communicating with Graphics
Creating Graphics for Business Communication 00:04:00
Communicating Static Information 00:03:00
Communicating Dynamic Information 00:03:00
Effectively Working for Your Boss
Representing Your Boss 00:06:00
Communicating Your Boss’s Decisions 00:03:00
Supporting Your Boss and Colleagues 00:04:00
Building a Partnership with Your Boss 00:13:00
Mock Exam
Mock Exam – Business Essestials – Effective Communication 00:20:00
Final Exam
Final Exam – Business Essestials – Effective Communication 00:20:00

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