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Split into five informative and engaging modules designed by leading experts, this award-winning Family Support Worker Course is our most popular online course for anyone hoping to learn new skills and excel in this industry. Through a combination of excellent online study materials and video lessons, you will learn everything you need to know to succeed.

Why choose this course

  • Earn a free e-certificate upon successful completion.
  • Accessible, informative modules taught by expert instructors
  • Study in your own time, at your own pace, through your computer tablet or mobile device
  • Benefit from instant feedback through mock exams and multiple-choice assessments
  • Get 24/7 help or advice from our email and live chat teams
  • Full Tutor Support on Weekdays

Course Design

The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.

You are taught through a combination of

  • Online study materials
  • Mock exams
  • Multiple-choice assessment


Upon successful completion of the course you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of 9.99 and PDF Certificate at 4.99.

Who is this course for?

Family Support Worker Course is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject.

Course Curriculum

Module 1 - The role of family support worker
The functions, work environment, and daily activities of a family support worker 00:15:00
The key responsibilities of a family support worker and different specialisations 00:15:00
The key qualities of a family support worker and what a family support worker should expect 00:15:00
Duties as a family support worker 00:15:00
Professional development, career prospects, and anticipated salary as a family support worker 00:05:00
A day in the life of a family support worker 00:15:00
Pros and cons of being a family support worker 00:05:00
Work-life balance as a family support worker 00:15:00
Top tips for family support workers 00:05:00
Module 2 - Legislation, policy, and guidance
Introduction to legislation, policy, and guidance 00:05:00
Overview of legislation – England 00:15:00
The Children and Families Act 2014 00:30:00
Policy and guidance – England 00:15:00
Overview of legislation – Scotland 00:05:00
Policy and guidance – Scotland 00:15:00
Overview of legislation – Northern Ireland 00:05:00
Policy and guidance – Northern Ireland 00:05:00
Overview of legislation – Wales 00:05:00
Policy and guidance – Wales 00:05:00
Module 3 - The family issues and solving them
Parental mental health – how to help children living with parents with mental health problems 00:15:00
Parental mental health – assessing the risk of mental health problems 00:05:00
Parental mental health – intervention and support for children and families 00:15:00
Parental substance misuse – how to help children living with parents who misuse alcohol and drugs 00:05:00
Parental substance misuse – assessing the risk of parental alcohol and drug misuse 00:05:00
Parental substance misuse – intervention and support for children and families 00:05:00
Domestic abuse – what is domestic abuse? 00:05:00
Separation, divorce, and parental responsibility 00:05:00
Separation, divorce, and contact 00:05:00
General advice on talking about difficult topics 00:15:00
Books to help talking about difficult topics 00:15:00
Module 4 - Safeguarding - assessing need and providing help
Introduction to safeguarding – a child-centred, coordinated approach 00:30:00
Early help 00:30:00
Access, referral, and information sharing 00:30:00
Disabled children, carers, youth establishments, and contextual safeguarding 00:15:00
Assessment purpose, protocols, principles, and parameters 00:15:00
Analysis, outcomes, and timeliness 00:30:00
Processes for managing individual Part 1 00:30:00
Processes for managing individual Part 2 00:15:00
Processes for managing individual Part 3 00:15:00
Module 5 - Building relationships
Types of family and what makes healthy families 00:15:00
Why relationships are key to good social work 00:30:00
The importance of relationships in social work to relationships in social work 00:30:00
The personal qualities required for relationship building 00:15:00
Working on empathy to build relationships 00:15:00
The professional attributes required for relationship building 00:15:00
Self-knowledge and professional use of self in relationship building 00:15:00
Taking an individualised approach, involving the parents, what parents want from the relationship, sharing information, and building trust 00:30:00
Challenges in relationship building 00:15:00
The difference between getting the relationship right and getting it wrong 00:30:00
Mock Exam
Mock Exam – Family Support Worker Course 00:20:00
Final Exam
Final Exam – Family Support Worker Course 00:20:00

Course Reviews


8 ratings
  • 5 stars4
  • 4 stars4
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  1. Flossie Lester


    The step by step procedur of the modules makes it so easy to learn!highly appreciated!!!

  2. Kevin Wise


    Really enjoyd the course 🙂 hopefully it wud add some weight on my cv. Recommended

  3. Betty Rolen


    The part of individual managment is much appreciated. Something anyone can learn! Recommended

  4. George Salcedo


    Family support course is worth taking, could learn innumerable stuffs to purse my career. Highlyy recommendedd!

  5. Kate Lopez


    Loved the contents of the course, worth learning. keep up the good work!

  6. Family Support Worker


    Yes. Very good course. There is a lot of legislation Acts to remember for the exam. I found it very interesting

  7. Feedback


    This was a very interesting course to do, I have obtained a Diploma level 3 in childcare and a level 5 Diploma in leadership for children & young people’s workforce-early years management. By doing this course it has helped enhance my knowledge and I can not wait to progress in my career as a Family Support Worker

  8. Good Insight


    This course gives you a clear and in-depth insight into the role of a family support worker. it gives you practical skills required as well as legal information which you would need to know.