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Course Overview

Learn the Latest Skills | Accredited by CPD & IAO | Recognised Certificate | MCQ Based Exam & Tutor Support | Interactive Video Training 

If you are interested in gaining a position as a highly paid Office Administrator, Secretary, or Personal Assistant, then this qualification from Janets is the perfect opportunity. The course focuses on building practical knowledge so that upon successful completion you are fully prepared for work. Whether you are a complete beginner or have some experience, this course covers everything in a concise manner.

Gain the confidence to excel in any professional office or commercial environment by gaining the necessary knowledge of administration, computer, and management techniques. This cutting-edge online course is taught by industry experts with continuing professional involvement, and it teaches you immediately applicable skills.

Our Diploma can provide you with the insight, skills and knowledge you need to succeed in this busy career.

What Will You Learn?

What classes are included in this package?

Who Should Take This Course?

This course is designed for those seeking senior secretarial or administrative jobs in an organization, as well as newcomers seeking their first job in an office setting. Although a good command of the English language is assumed, no prior experience or knowledge is required.

Career Path

Training offered by the Office Admin, Secretarial and PA could potentially benefit a range of roles, but would particularly enhance careers in:

Course Design

The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.

You are taught through a combination of

  • Video lessons
  • Online study materials
  • Mock exams
  • Multiple-choice assessments
  • Assignment

Certificate of Achievement

Endorsed Certificate of Achievement from the Quality Licence Scheme

Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £119. Please note that overseas students may be charged an additional £10 for postage.


Certificate of Achievements from Janets

Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99.

Endorsed Certificate of Achievement from the Quality Licence Scheme

Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £119. Please note that overseas students may be charged an additional £10 for postage.



This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.

Method of Assessment

On successful completion of the Teaching Assistant Complete Course, you will be required to sit an online multiple-choice assessment. You will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. The assessment will be evaluated automatically and the results will be given to you immediately.

Retake fee

If you do not pass the exam first time, you can purchase the Retake Exam for £1.99 and try again.

Course Curriculum

Office Admin, Secretarial and PA Diploma
Module 01: Personal Assistant 01:23:00
Module 02: Admin Support 01:54:00
Module 03: Administrative Management 00:30:00
Module 04: Organisational Skills 01:16:00
Module 05: Telephone Etiquette 01:07:00
Module 06: Business Writing 01:24:00
Module 07: Time Management 01:09:00
Module 08: Body Language and Effective Communication 01:23:00
Module 09: Meeting Management 01:24:00
Microsoft Word
Navigate in Microsoft Word 00:12:00
Create and Save Word Documents 00:24:00
Manage Your Workspace 00:06:00
Edit Documents 00:16:00
Preview and Print Documents 00:04:00
Customize the Word Environment 00:08:00
Apply Character Formatting 00:17:00
Control Paragraph Layout 00:19:00
Align Text Using Tabs 00:07:00
Display Text in Bulleted or Numbered Lists 00:03:00
Apply Borders and Shading 00:04:00
Make Repetitive Edits 00:06:00
Apply Repetitive Formatting 00:10:00
Use Styles to Streamline Repetitive Formatting Tasks 00:14:00
Sort a List 00:05:00
Format a List 00:06:00
Insert a Table 00:07:00
Modify a Table 00:06:00
Format a Table 00:03:00
Convert Text to a Table 00:04:00
Insert Symbols and Special Characters 00:04:00
Add Images to a Document 00:11:00
Apply a Page Border and Color 00:03:00
Add Headers and Footers 00:06:00
Control Page Layout 00:05:00
Add a Watermark 00:04:00
Check Spelling Grammar and Readability 00:07:00
Use Research Tools 00:06:00
Check Accessibility 00:03:00
Save a Document to Other Formats 00:04:00
Workbooks – Microsoft Word 2019 00:00:00
Microsoft PowerPoint
Navigate the PowerPoint Environment 00:28:00
View and Navigate a Presentation 00:15:00
Create and Save a PowerPoint Presentation 00:13:00
Use PowerPoint Help 00:10:00
Select a Presentation Type 00:08:00
Edit Text 00:13:00
Build a Presentation 00:27:00
Format Characters 00:11:00
Format Paragraphs 00:16:00
Format Text Boxes 00:09:00
Insert Images 00:10:00
Insert Shapes 00:15:00
Edit Objects 00:16:00
Format Objects 00:06:00
Group Objects 00:04:00
Arrange Objects 00:07:00
Animate Objects 00:07:00
Create a Table 00:09:00
Format a Table 00:03:00
Insert a Table from Other Microsoft Office Applications 00:06:00
Create a Chart 00:10:00
Format a Chart 00:10:00
Insert a Chart from Microsoft Excel 00:05:00
Review Your Presentation 00:11:00
Apply Transitions 00:05:00
Print Your Presentation 00:05:00
Deliver Your Presentation 00:08:00
Microsoft Excel
Navigate the Excel User Interface 00:28:00
Use Excel Commands 00:10:00
Create and Save a Basic Workbook 00:19:00
Enter Cell Data 00:12:00
Use Excel Help 00:05:00
Create Worksheet Formulas 00:15:00
Insert Functions 00:17:00
Reuse Formulas and Functions 00:17:00
Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00
Search for and Replace Data 00:09:00
Use Proofing and Research Tools 00:07:00
Apply Text Formats 00:17:00
Apply Number Format 00:08:00
Align Cell Contents 00:09:00
Apply Styles and Themes 00:12:00
Apply Basic Conditional Formatting 00:11:00
Create and Use Templates 00:07:00
Preview and Print a Workbook 00:10:00
Set Up the Page Layout 00:08:00
Configure Headers and Footers 00:07:00
Manage Worksheets 00:05:00
Manage Workbook and Worksheet Views 00:07:00
Manage Workbook Properties 00:05:00
Recommended Reading
Recommended Reading : Office Admin, Secretarial and PA Diploma 00:00:00
Mock Exam
Mock Exam – Office Admin, Secretarial and PA Diploma 00:20:00
Final Exam
Final Exam – Office Admin, Secretarial and PA Diploma 00:20:00
Assignment – Office Admin, Secretarial and PA Diploma 1 week, 3 days
Recommended Materials
Workbook – Office Admin, Secretarial and PA Diploma 2 weeks, 1 day

Course Reviews


13 ratings
  • 5 stars10
  • 4 stars3
  • 3 stars0
  • 2 stars0
  • 1 stars0
  1. Awesome!



  2. One of the best experience i had through this course while doing online studies, totally satisfied.


    I was told that I should try learning through this course since it claimed that it
    one of the best selling online course about admin job. True to its words, it was worth it!

  3. Paul Hebert


    It was a good match. I highly recommend it for those who are seeking opportunities as an admin, a secretary or PA.

  4. Joseph Holmes


    Very interesting, in-depth and easy to understand.

  5. Marcus Garcia


    Got some amazing tips for business writing, which proven to be very useful for my career.

  6. Betsy Centeno


    Useful content and it made my life so much easier when managing a task or my time.

  7. Nicole Wheeler


    Very pleased with in-depth explanations. Received sooo much in a very short time.

  8. Skyla Spinka


    I found it to be a very immersive and interesting course.The instructor explained the concept with easy to understand videos and proper instructions.

  9. Really good course


    Very thorough, I learnt a lot from it. Would recommend

  10. Wayne Palmer


    I really loved the fact that this course offered me an opportunity to build self confidence and self esteem.

  11. Jabari Harvey


    I really enjoyed this course. The mentoring approach was great!

  12. Logan Hardy


    I’d like to extend a warm thank you to all the tutors in the course. I enjoyed learning the new skills.

  13. Francesca Jackson


    Learning the new organisational skills was fun! This course was very interesting and useful for me.

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