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Become equipped with the skills of a professional supervisor to meet the demand of helping team members as well as manage your own time and projects with the help of our Professional Supervision Skills – Level 2 course. It will make you more efficient and develop your career options in supervision.

The course will teach you about the basic skills of supervision including the qualities of a great supervisor and the principles of leadership. The importance of trust between supervisor and supervisees will take an essential part in the course while your communication techniques and listening skills will get the boost. It will also impart training on managing difficult situations and handling uncivil behaviour in the workplace. Building & maintaining cohesive teams and learning about different groups are other features of the course which will surely draw your interest.

In just 57 Minutes, you will:

  • Discover a variety of theoretical approaches to supervision
  • Learn to use a model of supervision to structure a supervision session
  • Enrich your supervisory skills that facilitate competence and reflective practice
  • Explore the common supervision problems and dilemmas and practice their resolution
  • Identify and address potential safety and ethical issues within a supervision session

Why choose this course

  • Earn a free e-certificate upon successful completion.
  • Accessible, informative modules taught by expert instructors
  • Study in your own time, at your own pace, through your computer tablet or mobile device
  • Benefit from instant feedback through mock exams and multiple-choice assessments
  • Get 24/7 help or advice from our email and live chat teams
  • Full Tutor Support on Weekdays

Course Design

The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.

You are taught through a combination of

  • Video lessons
  • Online study materials
  • Mock exams
  • Multiple-choice assessment


Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of 9.99 and PDF Certificate at 4.99.

This qualification is ideal for:

  • Team Leader
  • Administrative Manager
  • Administrator
  • Businessman
  • Manager

Course Curriculum

Getting Started 00:01:00
Setting Expectations
Setting Expectations 00:03:00
Setting Expectations Case Study 00:01:00
Setting Goals
Setting Goals 00:06:00
Setting Goals Case Study 00:01:00
Assigning Work
Assigning Work 00:04:00
Assigning Work Case Study 00:01:00
Degrees of Delegation
Degrees of Delegation 00:03:00
Degrees of Delegation Case Study 00:01:00
Implementing Delegation
Implementing Delegation 00:07:00
Implementing Delegation Case Study 00:01:00
Providing Feedback
Providing Feedback 00:05:00
Providing Feedback Case Study 00:01:00
Managing Your Time
Managing Your Time 00:05:00
Managing Your Time Case Study 00:01:00
Resolving Conflict
Resolving Conflict 00:04:00
Resolving Conflict Case Study 00:01:00
Tips for Special Situations
Tips for Special Situations 00:05:00
Tips for Special Situations Case Stud 00:01:00
A Survival Guide for the New Supervisor
A Survival Guide For The New Supervisor 00:03:00
A Survival Guide For The New Supervisor Case Study 00:01:00
Wrapping Up
Wrapping Up 00:01:00

Course Reviews


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Professional Supervision Skills - Level 2


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