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Operation Management Diploma
627 Students (42 Reviews)
Learn operations strategy, supply chain management, quality control, resource planning, and business process improvement with the Operation Management Diploma.
GET THIS COURSE AND 3000+ OTHERS FOR ONLY £49 PER YEAR. FIND OUT MORE
Overview
Managing business operations effectively is essential for improving productivity, efficiency, and overall organisational performance. This comprehensive Operation Management Diploma equips you with the knowledge and practical skills needed to oversee processes, coordinate resources, and ensure smooth day-to-day business operations across a wide range of industries. You’ll gain valuable insight into how organisations design, control, and improve their operational systems to achieve strategic goals.
Planning operational activities involves understanding workflow design, supply chain coordination, quality control, and resource management. The course covers operations strategy, production and service management, supply chain management, inventory control, quality assurance, project management basics, performance measurement, risk management, and continuous improvement techniques. You’ll learn how to analyse business processes, reduce inefficiencies, manage teams, optimise resources, and support organisational decision-making. Important topics such as leadership, communication, problem-solving, and data-driven management are also explored to strengthen your operational expertise.
Improving operational systems can open opportunities across manufacturing, retail, logistics, healthcare, hospitality, finance, and corporate organisations. The knowledge gained through this course is valuable for aspiring operations managers, supervisors, team leaders, and professionals aiming to progress into management roles. Whether you are entering the field or enhancing your leadership skills, this diploma provides a strong foundation for success in operations management.
Learning Outcomes
- Learn how to design and improve business processes
- Understand supply chain and inventory management systems
- Develop skills in quality control and performance improvement
- Learn project management and resource allocation techniques
- Understand risk management and operational planning
- Explore continuous improvement and efficiency strategies
- Develop leadership and decision-making skills in operations
Why choose this course
- Affordable, Accessible, informative and well-structured study materials
- Earn a globally recognised accredited qualification
- Study in your own time, at your own pace, through any device
- Benefit from feedback through mock exams and multiple-choice assessments
- Excellent career advancement/career switch opportunities
- Get 24/7 help or advice from our email and live chat teams
Certification
Certificate of Achievement
After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post.
Entry Requirements
A high school diploma or equivalent qualification is recommended. No prior management experience is required, although business or workplace exposure is beneficial.
Who is this course for?
This course is ideal for:
- Aspiring Operations Managers
- Team Leaders and Supervisors
- Business Administrators
- Project Coordinators
- Supply Chain Staff
Career Paths
This course can support progression into roles such as:
- Operations Manager
- Operations Coordinator
- Business Operations Supervisor
- Project Manager Assistant
- Supply Chain Coordinator
- Production Manager
Course Curriculum
| Module 01 | |||
| Designing Your Organizational Structure | 00:30:00 | ||
| Introduction to Operations Management | 00:15:00 | ||
| Understanding Financial Terms | 00:30:00 | ||
| Getting the Right People in Place | 00:15:00 | ||
| Getting Your Product Together | 00:15:00 | ||
| Building a Corporate Brand | 00:30:00 | ||
| Marketing Your Product | 01:00:00 | ||
| Selling Your Product | 00:15:00 | ||
| Planning for the Future | 00:15:00 | ||
| Goal Setting and Goal Getting | 00:30:00 | ||
| Succession Planning 101 | 00:15:00 | ||
| Managing Your Money | 00:15:00 | ||
| Ethics 101 | 00:15:00 | ||
| Building a Strong Customer Care Team | 00:15:00 | ||
| Training Employees for Success | 00:15:00 | ||
| Leadership Essentials | 00:15:00 | ||
| Module 02 | |||
| The Fundamentals of Business Process Management | 00:30:00 | ||
| Defining Business Process Management | 00:30:00 | ||
| The Business Process Life Cycle | 00:15:00 | ||
| The Vision Phase | 00:15:00 | ||
| The Design Phase | 01:00:00 | ||
| The Modeling Phase | 00:30:00 | ||
| The Execution Phase | 01:00:00 | ||
| The Monitoring Phase | 00:30:00 | ||
| The Optimizing Phase | 01:00:00 | ||
| Module 03 | |||
| What is Gap Analysis? | 00:30:00 | ||
| The Gap Analysis Process | 00:30:00 | ||
| Supporting Tools | 00:30:00 | ||
| Creating a Gap Analysis Report | 00:15:00 | ||
| Understanding Lean | 00:30:00 | ||
| The Toyota Production System | 00:30:00 | ||
| The Toyota Production System House | 00:15:00 | ||
| The Five Critical Improvement Concepts | 00:15:00 | ||
| Understanding Value with the Kano Model | 00:15:00 | ||
| Types of Waste | 00:15:00 | ||
| Creating a Lean Enterprise | 00:15:00 | ||
| The Plan, Do, Study, Act (PDSA) Cycle | 00:15:00 | ||
| Using the R-DMAIC-S Model | 00:15:00 | ||
| Lean Thinking Tools | 00:15:00 | ||
| Kaizen Events | 00:00:00 | ||
| Data Gathering and Mapping | 00:30:00 | ||
| A Plan to Take Home | 00:15:00 | ||
| Defining Continuous Improvement | 00:15:00 | ||
| Stage One – Identify Areas For Improvement | 00:15:00 | ||
| Stage Two – Create a Plan for Improvement | 00:15:00 | ||
| Stage Three – Implement the Changes | 00:15:00 | ||
| Stage Four – Review the Impact | 00:15:00 | ||
| Test Driving | 00:15:00 | ||
| Module 04 | |||
| Six Sigma Basics | 00:15:00 | ||
| Improvement Tools | 00:30:00 | ||
| Management Tools for Generating Ideas | 00:15:00 | ||
| Continuous Improvement | 00:30:00 | ||
| Customer Relationships | 00:30:00 | ||
| Module 05 | |||
| The Evolution of the Supply Chain | 00:15:00 | ||
| The Basic Supply Chain Structure | 00:15:00 | ||
| Supply Chain Drivers | 00:15:00 | ||
| Aligning Your Supply Chain with Business Strategy | 00:15:00 | ||
| Managing Supply Chain Risks | 00:15:00 | ||
| Tracking and Evaluating Supply Chain Data | 00:30:00 | ||
| Troubleshooting Supply Chain Problems | 00:15:00 | ||
| Sharing Supply Chain Activities | 00:15:00 | ||
| Sustainable Supply Chain Strategies | 00:15:00 | ||
| Applying Lean Techniques to the Supply Chain | 00:15:00 | ||
| The Future of Supply Chain Management | 00:15:00 | ||
| Supply Chain Management Basics | 00:30:00 | ||
| The Purchasing Cycle | 00:45:00 | ||
| Purchasing Toolkit | 01:00:00 | ||
| Managing Competitive Bids | 00:45:00 | ||
| Improving Efficiency and Accuracy | 00:30:00 | ||
| Analyzing and Reducing Risk in the Supply Chain | 00:30:00 | ||
| Managing Internal Relationships | 00:30:00 | ||
| Tools of the Trade | 00:30:00 | ||
| Module 06 | |||
| What is Inventory? | 00:30:00 | ||
| Types of Inventory | 00:15:00 | ||
| Key Players | 00:30:00 | ||
| Setting up the Warehouse | 00:15:00 | ||
| What Makes a Good Inventory Management System? | 00:15:00 | ||
| The Warehouse Inventory Cycle | 00:15:00 | ||
| Identifying Demand | 00:15:00 | ||
| The Receiving Process | 00:15:00 | ||
| Validating Inventory | 00:15:00 | ||
| The Put-Away Process | 00:15:00 | ||
| Maintaining Inventory Accuracy | 00:30:00 | ||
| The Outbound Process | 00:30:00 | ||
| Industry Trends | 00:15:00 | ||
| Module 07 | |||
| Concept of Quality | 00:19:00 | ||
| Key Terms | 00:23:00 | ||
| Categories | 00:21:00 | ||
| Customer Input | 00:11:00 | ||
| Plan Quality | 00:08:00 | ||
| Design of Experiments | 00:07:00 | ||
| Quality Control | 00:11:00 | ||
| Control Charts | 00:11:00 | ||
| Sampling | 00:11:00 | ||
| Six Sigma | 00:08:00 | ||
| The Steps | 00:10:00 | ||
| The 6 Six Sigma Challenges | 00:05:00 | ||
| Mock Exam | |||
| Mock Exam- Operation Management Diploma | 00:30:00 | ||
| Final Exam | |||
| Final Exam- Operation Management Diploma | 00:30:00 | ||
Original price was: £319.£25Current price is: £25. ex Vat
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Frequently asked questions
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Operation management is the process of planning, organising, and supervising business operations to improve efficiency and productivity.
You will learn operations strategy, supply chain management, quality control, project management, risk management, and process improvement techniques.
It ensures that businesses run efficiently, reduce waste, improve quality, and achieve organisational goals effectively.
Supply chain management involves managing the flow of goods, services, and information from suppliers to customers.
Quality control ensures that products or services meet required standards and customer expectations.
Important skills include leadership, organisation, problem-solving, communication, analytical thinking, and decision-making.
Process improvement involves identifying inefficiencies and making changes to increase productivity and reduce costs.
Almost all industries use operations management, including manufacturing, healthcare, retail, logistics, hospitality, and finance.
Yes. It builds essential skills required for supervisory and operations management roles.
Inventory management is the process of controlling stock levels to meet demand without overstocking or shortages.
Yes. It offers strong career growth, leadership opportunities, and high demand across multiple industries.
Project management involves planning, executing, and completing business projects within time, budget, and scope constraints.