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Administrative Assistant Training Course
46 Students (8 Reviews)
Learn office administration, business communication, scheduling, document management, Microsoft Office, customer service, record keeping, and administrative support skills.
GET THIS COURSE AND 3000+ OTHERS FOR ONLY £49 PER YEAR. FIND OUT MORE
Overview
Administrative assistants play a vital role in ensuring the smooth and efficient operation of offices and organisations. They provide essential administrative support, manage communications, coordinate schedules, maintain records, and assist with a wide range of business functions. Strong organisational, communication, and computer skills enable administrative assistants to contribute effectively across various industries. This comprehensive Administrative Assistant Training Course is designed to provide learners with the knowledge and practical understanding of office administration, business communication, and professional administrative support.
Successful administrative professionals require excellent attention to detail, time management, and interpersonal skills. This course covers the fundamentals of office administration, business communication, document preparation, record management, scheduling and diary management, meeting coordination, customer service, telephone and email etiquette, Microsoft Office applications, data entry, filing systems, office technology, confidentiality, workplace professionalism, problem-solving, and administrative best practices. Learners will gain valuable insight into supporting day-to-day business operations while developing the confidence to perform administrative tasks efficiently and professionally.
Whether you are beginning a career in administration, returning to the workplace, or looking to strengthen your office skills, this course provides a strong foundation in administrative support and office management.
Learning Outcomes
- Understand the principles of office administration and business support
- Learn professional business communication and customer service skills
- Develop knowledge of document preparation and record management
- Understand scheduling, diary management, and meeting coordination
- Learn data entry, filing systems, and office organisation techniques
- Develop confidence in performing a wide range of administrative duties
Why choose this course
- Affordable, Accessible, informative and well-structured study materials
- Earn a globally recognised accredited qualification
- Study in your own time, at your own pace, through any device
- Benefit from feedback through mock exams and multiple-choice assessments
- Excellent career advancement/career switch opportunities
- Get 24/7 help or advice from our email and live chat teams
Certification
Certificate of Achievement
After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post.
Entry Requirements
There are no formal entry requirements for this course. Learners of all educational and professional backgrounds can enrol. Basic computer skills and an interest in office administration or business support will be beneficial.
Who is this course for?
This course is ideal for:
- Aspiring Administrative Assistants
- Office Administrators
- Executive Assistant Aspirants
- Office Support Staff
- Anyone Interested in Office Administration
Career Paths
This course can support progression into roles and opportunities such as:
- Administrative Assistant
- Office Administrator
- Receptionist
- Personal Assistant
- Administrative Officer
- Business Support Assistant
Course Curriculum
| Administrative Assistant Training Course | |||
| Module 1: Introduction to Admin Support Assistant | 00:17:00 | ||
| Module 2: Business Telephone Skills | 00:19:00 | ||
| Module 3: Representing Your Boss and Company | 00:34:00 | ||
| Module 4: Business Etiquette | 00:19:00 | ||
| Module 5: Mail Services and Shipping | 00:34:00 | ||
| Module 6: Travel Arrangements | 00:25:00 | ||
| Module 7: Organising Meeting and Conferences | 00:25:00 | ||
| Module 8: Diary Management and Note taking | 00:21:00 | ||
| Module 9: Time Management | 00:35:00 | ||
| Module 10: Record Keeping and Filing Systems | 00:30:00 | ||
| Module 11: Business Writing Skills | 00:42:00 | ||
| Module 12: Organisational Skills | 00:25:00 | ||
| Module 13: Communication Skills | 00:27:00 | ||
| Module 14: Customer Service | 00:18:00 | ||
| Module 15: Effective Planning and Scheduling | 00:48:00 | ||
| Module 16: Invoicing/Petty Cash | 00:27:00 | ||
| Mock Exam | |||
| Mock Exam – Administrative Assistant Training | 00:20:00 | ||
| Final Exam | |||
| Final Exam – Administrative Assistant Training | 00:20:00 | ||
| Order your Certificates & Transcripts | |||
| Order your Certificates & Transcripts | 00:00:00 | ||
Original price was: £319.£25Current price is: £25. ex Vat
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Frequently asked questions
Can’t find the anwser you’re looking for ? Reach out to customer support team.
An administrative assistant provides office and business support by managing documents, coordinating schedules, handling communications, maintaining records, and assisting with day-to-day administrative operations.
You will learn office administration, business communication, document preparation, scheduling, record management, Microsoft Office applications, customer service, filing systems, and workplace professionalism.
The course is suitable for aspiring administrative assistants, office administrators, receptionists, personal assistants, executive assistant aspirants, office support staff, and anyone interested in office administration.
No. This course is suitable for beginners and provides a structured introduction to administrative and office support skills.
Yes. The course introduces the role of Microsoft Office applications in administrative work, including document creation, spreadsheets, presentations, and email management.
Yes. The course covers professional email writing, telephone etiquette, customer service, interpersonal communication, and workplace correspondence.
Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks.
We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase.
Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course.
If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.