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Office Administration
437 Students (7 Reviews)
Learn office administration skills, business communication, document management, customer service, scheduling, record keeping, and workplace organisation.
GET THIS COURSE AND 3000+ OTHERS FOR ONLY £49 PER YEAR. FIND OUT MORE
Overview
Office administrators are essential to the smooth operation of organisations across every industry. They coordinate daily administrative activities, manage business communications, organise records, schedule appointments, and provide valuable support to teams and management. Strong office administration skills help improve efficiency, maintain accurate documentation, and create a productive working environment. This comprehensive Office Administration course provides learners with the knowledge and practical understanding needed to perform a wide range of administrative responsibilities confidently.
Effective office administration requires excellent organisational skills, attention to detail, and the ability to manage multiple tasks efficiently. This course covers office procedures, business communication, document management, customer service, scheduling, meeting coordination, record keeping, data management, Microsoft Office fundamentals, workplace technology, health and safety, time management, problem-solving, teamwork, and professional conduct. Learners will gain valuable insight into supporting day-to-day office operations while maintaining accuracy, confidentiality, and professionalism.
Whether you are an aspiring office administrator, administrative assistant, receptionist, secretary, office support worker, business support professional, or someone looking to strengthen your administrative skills, this course provides a strong foundation for success in modern office environments.
Learning Outcomes
- Understand the principles of effective office administration
- Learn professional business communication and customer service skills
- Develop knowledge of document management and record keeping
- Understand scheduling, meeting coordination, and office procedures
- Learn the fundamentals of workplace technology and Microsoft Office
- Explore time management, teamwork, and organisational skills
Why choose this course
- Affordable, Accessible, informative and well-structured study materials
- Earn a globally recognised accredited qualification
- Study in your own time, at your own pace, through any device
- Benefit from feedback through mock exams and multiple-choice assessments
- Excellent career advancement/career switch opportunities
- Get 24/7 help or advice from our email and live chat teams
Certification
Endorsed Certificate of Achievement from the Quality Licence Scheme
Upon successful completion of the final assessment, you will be eligible to apply for the Quality Licence Scheme Endorsed Certificate of achievement. This certificate will be delivered to your doorstep through the post for £99. An extra £10 postage charge will be required for students leaving overseas.
CPD Accredited Certificate
After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post.
Entry Requirements
There are no formal entry requirements for this course. Learners of all educational and professional backgrounds can enrol. An interest in business administration, office management, or organisational support will be beneficial.
Who is this course for?
This course is ideal for:
- Aspiring Office Administrators
- Administrative Assistants
- Office Support Workers
- Customer Service Staff
- Business Support Professionals
Career path
Successful completion of this course may support progression into roles such as:
- Office Administrator
- Administrative Assistant
- Office Coordinator
- Executive Assistant
- Office Support Worker
Course Curriculum
| Office Administration | |||
| Module 01: Introduction to Office Administration | 00:17:00 | ||
| Module 02: Skills of an Effective Administrator | 00:18:00 | ||
| Module 03: Business Writing Skills | 00:39:00 | ||
| Module 04: Communication Skills | 00:27:00 | ||
| Module 05: Meeting Management | 01:30:00 | ||
| Module 06: Organisational Skills | 01:18:00 | ||
| Module 07: Telephone Etiquette | 00:39:00 | ||
| Module 08: Negotiation Techniques | 00:18:00 | ||
| Module 09: Conflict Management | 00:09:00 | ||
| Module 10: Stress Management | 00:18:00 | ||
| Module 11: Time Management | 00:39:00 | ||
| Mock Exam | |||
| Mock Exam- Office Administration | 00:20:00 | ||
| Final Exam | |||
| Final Exam- Office Administration | 00:20:00 | ||
| Assignment | |||
| Assignment – Office Administration | 6 days, 9 hours | ||
| Recommended Materials | |||
| Workbook – Office Administration | 1 week, 2 days | ||
| Order Your Certificate | |||
| Order your Certificate QLS | 00:00:00 | ||
Original price was: £319.£25Current price is: £25. ex Vat
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Frequently asked questions
Can’t find the anwser you’re looking for ? Reach out to customer support team.
Office administration involves managing daily administrative tasks, organising documents, supporting communication, scheduling activities, and ensuring efficient office operations.
You will learn office procedures, business communication, document management, customer service, scheduling, Microsoft Office fundamentals, time management, and workplace professionalism.
The course is suitable for aspiring office administrators, administrative assistants, receptionists, secretaries, office support workers, and anyone interested in administrative careers.
No. This course is suitable for beginners and provides a structured introduction to office administration.
Yes. You will learn professional communication techniques for emails, telephone conversations, customer interactions, and workplace correspondence.
Yes. The course explains record keeping, filing systems, document organisation, data management, and maintaining accurate business records.
You will develop organisational, communication, customer service, time management, problem-solving, record keeping, and administrative support skills.
Yes. It provides foundational knowledge relevant to office administration roles. Some employers may also require software proficiency or relevant workplace experience.
Yes. The course introduces office procedures, scheduling, meeting coordination, workplace technology, and administrative best practices.
Career opportunities include Office Administrator, Administrative Assistant, Receptionist, Office Coordinator, Executive Assistant, Office Support Worker, Business Support Assistant, and Administrative Officer. Further experience and training may lead to senior administrative or office management positions.