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Medical Administrator
17 Students (9 Reviews)
Learn medical administration covering patient records, appointments, medical terminology, confidentiality, communication, healthcare documentation, and office procedures.
GET THIS COURSE AND 3000+ OTHERS FOR ONLY £49 PER YEAR. FIND OUT MORE
Overview
Medical Administrator introduces the essential knowledge and administrative skills needed to support efficient healthcare and medical office operations. The course explores appointment scheduling, patient records, medical terminology, correspondence, confidentiality, data handling, reception duties, communication, billing awareness, and general administrative procedures. Learners will develop an understanding of how accurate and organised administration contributes to smooth patient services while supporting healthcare professionals and maintaining appropriate standards of privacy and professionalism.
Healthcare administration requires accuracy, discretion, organisation, and clear communication. Learners will examine patient registration, record management, appointment systems, telephone and written communication, document handling, information security, data protection, workflow coordination, and dealing with patients professionally. The programme also considers the importance of maintaining confidentiality, recording information accurately, handling sensitive enquiries appropriately, and following workplace policies when managing healthcare-related administrative tasks.
Medical administration skills can support career development across GP surgeries, hospitals, clinics, dental practices, private healthcare providers, and other medical environments. The programme is suitable for aspiring medical administrators, receptionists, healthcare support staff, administrators, and individuals seeking to enter healthcare administration. Alongside sector knowledge, learners can strengthen transferable capabilities including organisation, communication, customer service, record keeping, time management, attention to detail, confidentiality, teamwork, problem-solving, and professional decision-making.
Learning Outcomes
- Understand fundamental principles of medical administration
- Explore patient registration, appointments, records, and correspondence
- Develop awareness of medical terminology and healthcare documentation
- Understand confidentiality, data protection, and information handling
- Explore effective communication with patients and healthcare teams
- Develop organisational, administrative, and customer service skills
Why choose this course
- Affordable, Accessible, informative and well-structured study materials
- Earn a globally recognised accredited qualification
- Study in your own time, at your own pace, through any device
- Benefit from feedback through mock exams and multiple-choice assessments
- Excellent career advancement/career switch opportunities
- Get 24/7 help or advice from our email and live chat teams
Certification
Endorsed Certificate of Achievement from the Quality Licence Scheme
Upon successful completion of the final assessment, you will be eligible to apply for the Quality Licence Scheme Endorsed Certificate of achievement. This certificate will be delivered to your doorstep through the post for £79. An extra £10 postage charge will be required for students leaving overseas.
CPD Accredited Certificate
After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post.
Entry Requirements
No formal qualifications or previous medical administration experience are required. The course is suitable for beginners and individuals interested in healthcare administration. Basic computer, communication, and organisational skills will be beneficial.
Who is this course for?
This course is ideal for:
- Aspiring medical administrators
- Healthcare receptionists and administrative staff
- GP surgery and clinic employees
- Healthcare support workers
- Individuals seeking healthcare administration careers
Career Paths
This diploma can support progression into roles such as:
- Medical Administrator
- Medical Receptionist
- Healthcare Administrative Assistant
- GP Practice Administrator
- Clinic Administrator
- Patient Services Assistant
Course Curriculum
| Module 1: Introduction to Medical and Clinical Administration | |||
| Introduction to Medical and Clinical Administration | 00:16:00 | ||
| Module 2: Organise Schedules | |||
| Organise Schedules | 00:22:00 | ||
| Module 3: Skills of an Effective Administrator | |||
| Skills of an Effective Administrator | 00:16:00 | ||
| Module 4: Communication Skills | |||
| Communication Skills | 00:26:00 | ||
| Module 5: Organisational Skills | |||
| Organisational Skills | 00:26:00 | ||
| Module 6: Conflict Management | |||
| Conflict Management | 00:15:00 | ||
| Module 7: Maintaining Medical Records | |||
| Maintaining Medical Records | 00:20:00 | ||
| Module 8: Effective Filing Systems in Medical Offices | |||
| Effective Filing Systems in Medical Offices | 00:17:00 | ||
| Module 9: Confidentiality in a Medical Environment | |||
| Confidentiality in a Medical Environment | 00:15:00 | ||
| Module 10: Controlling Stocks and Supplies | |||
| Controlling Stocks and Supplies | 00:10:00 | ||
| Module 11: Maintaining Workplace Safety | |||
| Maintaining Workplace Safety | 00:21:00 | ||
| Module 12: Medical (Clinical) Coding and Billing | |||
| Medical (Clinical) Coding and Billing | 00:19:00 | ||
| Mock Exam | |||
| Mock Exam – Medical Administrator | 00:20:00 | ||
| Final Exam | |||
| Final Exam – Medical Administrator | 00:20:00 | ||
| Assignment | |||
| Assignment – Medical Administrator | 2 weeks, 1 day | ||
| Order Your Certificate | |||
| Order your Certificate QLS | 00:00:00 | ||
Original price was: £319.£25Current price is: £25. ex Vat
SAVE 92% - OFFER ENDS IN
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Frequently asked questions
Can’t find the anwser you’re looking for ? Reach out to customer support team.
There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course.
You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience.
For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime.
Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks.
We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase.
Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course.
If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.