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Emotional Intelligence Training - Level 2
9 Students (3 Reviews)
Advanced emotional intelligence training to improve leadership, communication, workplace relationships, and professional performance.
GET THIS COURSE AND 3000+ OTHERS FOR ONLY £49 PER YEAR. FIND OUT MORE
Overview
Emotional Intelligence Training – Level 2 is an advanced professional development program designed to enhance emotional awareness, leadership communication, and interpersonal effectiveness. Emotional intelligence is a key workplace competency that enables individuals to manage emotions, improve relationships, and make better decisions under pressure. This course builds on basic emotional intelligence concepts and focuses on advanced self-regulation, empathy-driven leadership, and strategic communication skills. Participants will explore practical tools for handling workplace conflicts, managing stress, and improving team collaboration. The training uses real-world case studies, interactive activities, and behavioral practice techniques to help learners apply emotional intelligence in professional environments. By completing this course, learners will develop stronger leadership presence, emotional resilience, and workplace productivity. This course is ideal for professionals who want to enhance managerial performance, customer engagement, and organizational effectiveness through advanced emotional intelligence strategies.
Learning Outcomes
- Apply advanced emotional self-awareness techniques
- Demonstrate improved emotional self-regulation under pressure
- Develop empathy-based leadership skills
- Manage workplace conflict effectively
- Improve professional communication and negotiation skills
- Strengthen stress management and resilience
- Enhance team motivation and collaboration
Why choose this course
- Affordable, Accessible, informative and well-structured study materials
- Earn a globally recognised accredited qualification
- Study in your own time, at your own pace, through any device
- Benefit from feedback through mock exams and multiple-choice assessments
- Excellent career advancement/career switch opportunities
- Get 24/7 help or advice from our email and live chat teams
Certification
Certificate of Achievement
After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post.
Who is this course for
This course is suitable for:
- Managers and supervisors
- HR and training professionals
- Team leaders and project coordinators
- Customer service professionals
Entry Requirements
- Basic understanding of emotional intelligence principles
- Good communication skills in English (reading, writing, and speaking).
- Minimum age of 18 years.
- Basic workplace experience or involvement in a professional or team-based environment (preferred but not essential).
Career Prospects
Completing Emotional Intelligence Training – Level 2 can enhance employability and workplace performance. It supports career progression in roles such as:
- Team Leader
- HR Development Specialist
- Corporate Trainer
- Customer Experience Manager
- Organizational Development Consultant
- Leadership and Management Roles
This qualification strengthens soft skills highly valued by UK employers, including adaptability, emotional intelligence, leadership potential, and stress management.
Course Curriculum
| Introduction | |||
| Introduction | 00:01:00 | ||
| Section 01: Understanding Emotional Intelligence | |||
| 1.1 Understanding Emotional Intelligence | 00:01:00 | ||
| 1.1.2. Importance of Emotional Intelligence | 00:01:00 | ||
| 1.1.3. Emotional Awareness in Daily Interactions | 00:01:00 | ||
| 1.1.4. Self-Awareness and Emotional Triggers | 00:01:00 | ||
| 1.1.5. Recognising Emotions in Others | 00:01:00 | ||
| 1.1.6. Emotional Vocabulary and Labelling | 00:01:00 | ||
| Section 01: Emotional Intelligence Training – Level 2 | 00:15:00 | ||
| Section 02: Managing Emotions Proactively | |||
| 2.1. Managing Emotions Proactively | 00:01:00 | ||
| 2.1.1. Emotion Regulation Techniques | 00:01:00 | ||
| 2.1.2. Building Emotional Balance | 00:01:00 | ||
| 2.1.3. Responding Versus Reacting | 00:01:00 | ||
| Section 02: Emotional Intelligence Training – Level 2 | 00:15:00 | ||
| Section 03: Empathy and Social Insight | |||
| 3.1. Empathy and Social Insight | 00:01:00 | ||
| 3.1.1. Perspective-Taking Skills | 00:01:00 | ||
| 3.1.2. Social Cues and Emotional Signals | 00:01:00 | ||
| 3.1.3. Managing Empathy in Difficult Conversations | 00:01:00 | ||
| Section 03: Emotional Intelligence Training – Level 2 | 00:15:00 | ||
| Section 04: Emotional Intelligence in Collaboration | |||
| 4.1. Emotional Intelligence in Collaboration | 00:01:00 | ||
| 4.1.1. Conflict Awareness and Emotional Climate | 00:01:00 | ||
| 4.1.2. Giving Constructive Emotional Feedback | 00:01:00 | ||
| 4.1.3. Emotional Trust and Group Dynamics | 00:01:00 | ||
| Section 04: Emotional Intelligence Training – Level 2 | 00:01:00 | ||
| Conclusion | |||
| Conclusion | 00:01:00 | ||
| Final Quiz -Emotional Intelligence Training – Level 2 | 00:15:00 | ||
| Order your Certificate & Transcript | |||
| Order your Certificates & Transcripts | 00:00:00 | ||
Original price was: £319.£25Current price is: £25. ex Vat
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Frequently asked questions
Can’t find the anwser you’re looking for ? Reach out to customer support team.
It is an advanced course that improves leadership, emotional control, and workplace communication skills.
Managers, HR professionals, and anyone looking to improve emotional intelligence skills.
Basic workplace knowledge is recommended but not required.
It improves leadership ability, teamwork, and professional communication.
Yes, it is ideal for developing advanced leadership emotional skills.
Through practical exercises, case studies, and interactive learning.
Yes, but prior emotional intelligence knowledge is helpful.
For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime.
You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience.
We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase.
Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course.