Course Library View the full range of courses
Accounting (145 courses)
Language (67 courses)
Teaching & Education (37 courses)
Health and Social Care (138 courses)
Management (539 courses)
IT & Software (123 courses)
Employability (1043 courses)
Personal Development (1438 courses)
| Introduction | |||
| Introduction | 00:01:00 | ||
| Section 01: Understanding Emotional Intelligence | |||
| 1.1 – What Emotional Intelligence Really Means | 00:01:00 | ||
| 1.2 – The Five Elements of Emotional Intelligence | 00:01:00 | ||
| 1.3 – Why Emotional Intelligence Matters for Managers | 00:01:00 | ||
| 1.4 – Key Terms and Everyday Examples | 00:01:00 | ||
| Section 01: Emotional Intelligence Training for HR Professionals | 00:15:00 | ||
| Section 02: Self-Awareness and Self-Management | |||
| 2.1 – Building Self-Awareness | 00:01:00 | ||
| 2.2 – Managing Your Emotions | 00:01:00 | ||
| 2.3 – Staying Motivated and Focused | 00:01:00 | ||
| 2.4 – Spotting Your Emotional Triggers | 00:01:00 | ||
| Section 02: Emotional Intelligence Training for HR Professionals | 00:15:00 | ||
| Section 03: Building Empathy and Connection | |||
| 3.1 – Reading Social Cues and Body Language | 00:01:00 | ||
| 3.2 – Listening with Empathy | 00:01:00 | ||
| 3.3 – Supporting Team Members’ Emotional Needs | 00:01:00 | ||
| 3.4 – Handling Difficult Conversations | 00:01:00 | ||
| Section 03: Emotional Intelligence Training for HR Professionals | 00:15:00 | ||
| Section 04: Putting Emotional Intelligence into Action | |||
| 4.1 – Leading with Emotional Intelligence | 00:01:00 | ||
| 4.2 – Managing Conflict with Empathy | 00:01:00 | ||
| 4.3 – Creating a Positive Team Culture | 00:01:00 | ||
| 4.4 – Growing and Improving Your EI | 00:01:00 | ||
| Section 04: Emotional Intelligence Training for HR Professionals | 00:15:00 | ||
| Conclusion | |||
| Conclusion | 00:01:00 | ||
| Order Your Certificate & Transcripts | |||
| Order your Certificates & Transcripts | 00:00:00 | ||
Can’t find the anwser you’re looking for ? Reach out to customer support team.
It is a specialised course designed to help HR professionals apply emotional intelligence in managing employee relations and workplace challenges.
It helps HR professionals manage conflicts, support employee wellbeing, and build strong workplace relationships.
HR managers, HR officers, talent acquisition specialists, and professionals involved in employee relations.
Emotional awareness, empathy, communication, conflict resolution, and workplace relationship management.
Yes, it is suitable for both new and experienced HR professionals.
It strengthens people-management skills and improves effectiveness in HR leadership roles.
Yes, learners receive certification upon successful completion of the course.
For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime.
You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience.
We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase.
Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course.