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Business Administration
233 Students (7 Reviews)
Build business administration skills covering office organisation, communication, records, meetings, customer service, time management, digital skills, and workplace support.
GET THIS COURSE AND 3000+ OTHERS FOR ONLY £49 PER YEAR. FIND OUT MORE
Overview
Business Administration develops a broad foundation in the processes, organisational practices, and workplace skills that keep businesses operating effectively. The course introduces office administration, business communication, document management, record keeping, meeting coordination, customer service, time management, basic finance, teamwork, and organisational procedures. Participants will gain an understanding of how administrative functions support managers, employees, customers, suppliers, and wider business operations.
Modern administrative work requires accuracy, flexibility, digital confidence, and the ability to manage competing priorities. Participants will explore methods for organising information, preparing business documents, handling correspondence, scheduling appointments, maintaining records, supporting meetings, communicating with stakeholders, and managing routine office tasks. The training also considers workplace professionalism, confidentiality, problem-solving, prioritisation, data handling, and effective collaboration. These areas provide a useful foundation for working within different types of organisations and business environments.
The course can complement professional development across office administration, business support, customer service, operations, human resources, finance administration, and management support. Business Administration is suitable for aspiring administrators, office assistants, receptionists, coordinators, entrepreneurs, graduates, and professionals seeking stronger workplace skills. Participants can strengthen transferable qualities including organisation, communication, time management, attention to detail, teamwork, planning, problem-solving, digital literacy, record keeping, customer service, adaptability, prioritisation, and professional judgement.
Learning Outcomes
- Understand fundamental principles of business administration
- Organise documents, records, and business information
- Develop effective workplace communication skills
- Manage schedules, meetings, and administrative tasks
- Explore customer service and professional practices
- Support efficient day-to-day business operations
Why choose this course
- Affordable, Accessible, informative and well-structured study materials
- Earn a globally recognised accredited qualification
- Study in your own time, at your own pace, through any device
- Benefit from feedback through mock exams and multiple-choice assessments
- Excellent career advancement/career switch opportunities
- Get 24/7 help or advice from our email and live chat teams
Certification
Certificate of Achievement
After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post.
Entry Requirements
No formal qualifications are required. Basic computer skills, communication ability, and an interest in business administration are useful but not essential.
Who is this course for?
This course is ideal for:
- Office and administrative assistants
- Receptionists and office coordinators
- Entrepreneurs and small business owners
- Graduates entering business environments
- Professionals developing workplace skills
Career Paths
This course can support progression into roles and opportunities such as:
- Business Administrator
- Office Administrator
- Administrative Assistant
- Office Coordinator
- Business Support Assistant
- Administration Coordinator
Course Curriculum
| Module 1: Introduction to Admin Support Assistant | |||
| Introduction to Admin Support Assistant | 00:18:00 | ||
| Module 2: Business Telephone Skills | |||
| Business Telephone Skills | 00:20:00 | ||
| Module 3: Representing Your Boss and Company | |||
| Representing Your Boss and Company | 00:35:00 | ||
| Module 4: Business Etiquette | |||
| Business Etiquette | 00:20:00 | ||
| Module 5: Mail Services and Shipping | |||
| Mail Services and Shipping | 00:26:00 | ||
| Module 6: Travel Arrangements | |||
| Travel Arrangements | 00:25:00 | ||
| Module 7: Organising Meeting and Conferences | |||
| Organising Meeting and Conferences | 00:26:00 | ||
| Module 8: Diary Management and Note taking | |||
| Diary Management and Note Taking | 00:22:00 | ||
| Module 9: Time Management | |||
| Time Management | 00:36:00 | ||
| Module 10: Record Keeping and Filing Systems | |||
| Record Keeping and Filing Systems | 00:29:00 | ||
| Module 11: Business Writing Skills | |||
| Business Writing Skills | 00:41:00 | ||
| Module 12:Organisational Skills | |||
| Organisational Skills | 00:26:00 | ||
| Module 13: Communication Skills | |||
| Communication Skills | 00:26:00 | ||
| Module 14: Customer Service | |||
| Customer Service | 00:17:00 | ||
| Module 15: Effective Planning and Scheduling | |||
| Effective Planning and Scheduling | 00:47:00 | ||
| Module 16: Invoicing/Petty Cash | |||
| InvoicingPetty Cash | 00:28:00 | ||
| Mock Exam | |||
| Mock Exam – Business Administration | 00:20:00 | ||
| Final Exam | |||
| Final Exam – Business Administration | 00:20:00 | ||
Original price was: £319.£25Current price is: £25. ex Vat
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Frequently asked questions
Can’t find the anwser you’re looking for ? Reach out to customer support team.
There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course.
You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience.
For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime.
Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks.
We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase.
Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course.
If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.