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Computer Operating and Troubleshooting Diploma - Video Training Course
159 Students (35 Reviews)
Learn computer operation, troubleshooting, hardware, operating systems, networking, software installation, system maintenance, cybersecurity, and IT support skills.
GET THIS COURSE AND 3000+ OTHERS FOR ONLY £49 PER YEAR. FIND OUT MORE
Overview
Computers are an essential part of modern workplaces, and the ability to operate, maintain, and troubleshoot computer systems is a valuable skill across virtually every industry. IT support professionals and everyday computer users alike benefit from understanding how computer hardware, software, operating systems, and networks function together to keep systems running efficiently. This comprehensive Computer Operating and Troubleshooting Diploma – Video Training Course is designed to provide learners with the knowledge and practical understanding of computer operations, system maintenance, and troubleshooting techniques through engaging video-based learning.
Effective computer support requires a combination of technical knowledge, logical problem-solving, and systematic troubleshooting. This course covers the fundamentals of computer hardware, operating systems, software installation, system configuration, file management, computer networking basics, internet connectivity, peripheral devices, system maintenance, hardware and software troubleshooting, performance optimisation, malware prevention, cybersecurity awareness, data backup and recovery, diagnostic tools, and professional IT support practices. Learners will gain valuable insight into identifying, diagnosing, and resolving common computer issues while maintaining reliable and secure computer systems.
Whether you are a beginner looking to improve your computer skills, an aspiring IT support professional, or someone wishing to build confidence in maintaining computer systems, this course provides a strong foundation in computer operation and troubleshooting.
Learning Outcomes
- Understand the fundamentals of computer hardware and operating systems
- Learn computer operation, system configuration, and file management
- Develop knowledge of software installation and system maintenance
- Understand networking basics and internet connectivity
- Learn hardware and software troubleshooting techniques
- Explore cybersecurity awareness, malware prevention, and data protection
Why choose this course
- Affordable, Accessible, informative and well-structured study materials
- Earn a globally recognised accredited qualification
- Study in your own time, at your own pace, through any device
- Benefit from feedback through mock exams and multiple-choice assessments
- Excellent career advancement/career switch opportunities
- Get 24/7 help or advice from our email and live chat teams
Certification
Certificate of Achievement
After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post.
Entry Requirements
There are no formal entry requirements for this course. Learners of all educational and professional backgrounds can enrol. Basic computer literacy and an interest in information technology will be beneficial.
Who is this course for?
This course is ideal for:
- Aspiring IT Support Technicians
- Help Desk Support Staff
- Small Business Owners
- Beginner Computer Users
- Anyone Interested in Computer Maintenance
Career Paths
This course can support progression into roles and opportunities such as:
- IT Support Technician
- Help Desk Technician
- Desktop Support Technician
- Service Desk Analyst
- IT Support Assistant
- Computer Lab Technician
Course Curriculum
| Operating System Fundamentals | |||
| What is an Operating System | 00:48:00 | ||
| Configuring the Operating System | 00:06:00 | ||
| What is an Application | 00:10:00 | ||
| Using Control Panel | 00:18:00 | ||
| Computer and Network Terminology | |||
| Hardware and Peripherals | 00:07:00 | ||
| Storage | 00:12:00 | ||
| Connectivity Devices | 00:05:00 | ||
| Network Components | 00:09:00 | ||
| Working with Software and the OS | |||
| Software and Concepts | 00:10:00 | ||
| Licensing | 00:06:00 | ||
| Using Software | 00:07:00 | ||
| Software Tools | 00:10:00 | ||
| Troubleshooting | |||
| Software | 00:14:00 | ||
| Hardware, Devices, and Peripherals | 00:06:00 | ||
| Backup and Restore | 00:03:00 | ||
| Mock Exam | |||
| Mock Exam- Computer Operating and Troubleshooting Diploma – Video Training Course | 00:20:00 | ||
| Final Exam | |||
| Final Exam- Computer Operating and Troubleshooting Diploma – Video Training Course | 00:20:00 | ||
| Order your Certificates & Transcripts | |||
| Order your Certificates & Transcripts | 00:00:00 | ||
Original price was: £319.£25Current price is: £25. ex Vat
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Frequently asked questions
Can’t find the anwser you’re looking for ? Reach out to customer support team.
Computer operating and troubleshooting involve using, maintaining, diagnosing, and resolving issues related to computer hardware, software, operating systems, and connected devices.
You will learn computer hardware, operating systems, software installation, networking basics, troubleshooting techniques, system maintenance, cybersecurity awareness, and performance optimisation.
The course is suitable for aspiring IT support technicians, help desk staff, office professionals, students, beginner computer users, and anyone interested in computer maintenance.
No. This course is suitable for beginners and provides a structured introduction to computer operation and troubleshooting.
Yes. The course explains how to identify, diagnose, and resolve common hardware and software issues using systematic troubleshooting methods.
Yes. The course covers operating system installation, configuration, file management, updates, and routine maintenance.
Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks.
We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase.
Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course.
If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.