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Hospitality & Catering
256 Students (45 Reviews)
Learn hospitality and catering, customer service, food safety, food and beverage operations, menu planning, event catering, stock management, and hospitality skills.
GET THIS COURSE AND 3000+ OTHERS FOR ONLY £49 PER YEAR. FIND OUT MORE
Overview
The hospitality and catering industry is one of the world’s largest employment sectors, providing food, accommodation, and customer-focused services across hotels, restaurants, cafés, event venues, resorts, and catering businesses. Success in this industry requires excellent customer service, effective teamwork, food safety awareness, and efficient operational skills. This comprehensive Hospitality & Catering course is designed to provide learners with the knowledge and practical understanding of hospitality operations, catering services, and professional customer care.
Delivering high-quality hospitality services involves careful planning, communication, and attention to detail. This course covers the fundamentals of hospitality and catering, customer service excellence, food and beverage operations, food safety and hygiene, catering procedures, menu planning, event catering, kitchen and front-of-house operations, communication skills, teamwork, health and safety, stock control, sustainability, quality standards, complaint handling, and professional workplace conduct. Learners will gain valuable insight into supporting hospitality operations while maintaining high standards of service, safety, and customer satisfaction.
Whether you are aspiring to work in hotels, restaurants, cafés, catering companies, event venues, or other hospitality settings, this course provides a strong foundation in hospitality and catering principles.
Learning Outcomes
- Understand the principles of hospitality and catering operations
- Learn customer service and communication techniques
- Develop knowledge of food and beverage service procedures
- Understand food safety, hygiene, and health and safety requirements
- Learn menu planning and catering service principles
- Explore event catering and hospitality operations
Why choose this course
- Affordable, Accessible, informative and well-structured study materials
- Earn a globally recognised accredited qualification
- Study in your own time, at your own pace, through any device
- Benefit from feedback through mock exams and multiple-choice assessments
- Excellent career advancement/career switch opportunities
- Get 24/7 help or advice from our email and live chat teams
Certification
Endorsed Certificate of Achievement from the Quality Licence Scheme
Upon successful completion of the final assessment, you will be eligible to apply for the Quality Licence Scheme Endorsed Certificate of achievement. This certificate will be delivered to your doorstep through the post for £79. An extra £10 postage charge will be required for students leaving overseas.
CPD Accredited Certificate
After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post.
Method of Assessment
At the end of the course, there will be an online MCQ assessment. In order to pass this exam, you must score at least 60%. When you submit the assessment, you will get the results immediately and can apply for your QLS-endorsed certificate.
Entry Requirements
There are no formal entry requirements for this course. Learners of all educational and professional backgrounds can enrol. An interest in hospitality, catering, customer service, or food service will be beneficial.
Who is this course for?
This course is ideal for:
- Aspiring Hospitality Professionals
- Café and Coffee Shop Staff
- Event Catering Staff
- Food Service Assistants
- Anyone Interested in Hospitality
Career Paths
This course can support progression into roles and opportunities such as:
- Catering Assistant
- Hotel Reception or Service Assistant
- Food and Beverage Assistant
- Event Catering Assistant
- Guest Services Assistant
- Hospitality Assistant
Course Curriculum
| Module 1: Introduction to Hospitality & Catering | |||
| Introduction to Hospitality & Catering | 00:21:00 | ||
| Module 2: An Overview of Hotel Industry | |||
| An Overview of the Hotel Industry | 00:15:00 | ||
| Module 3: The Process of Selection and Recruitment in Hospitality Industry | |||
| The Process of Selection And Recruitment in Hospitality Industry | 00:18:00 | ||
| Module 4: The Process of Development and Training in Hospitality Industry | |||
| The Process of Development and Training in the Hospitality Industry | 00:21:00 | ||
| Module 5: Management of Front Office Operations | |||
| Management of Front Office Operations | 00:16:00 | ||
| Module 6: Management of Housekeeping, Engineering and Security Operations | |||
| Management of Housekeeping, Engineering and Security Operations | 00:24:00 | ||
| Module 7: Management of Food and Beverage Operations | |||
| Management of Food and Beverages Operations | 00:17:00 | ||
| Module 8: Management of Service Quality in Hospitality Industry | |||
| Management of Service Quality in the Hospitality Industry | 00:17:00 | ||
| Module 9: Marketing in Travel and Tourism Business | |||
| Marketing in Travel and Tourism Business | 00:21:00 | ||
| Module 10: Accounting in Hospitality Industry | |||
| Accounting in Hospitality | 00:23:00 | ||
| Module 11: Customer Satisfaction | |||
| Customer Satisfaction | 00:20:00 | ||
| Module 12: E-Hospitality and Technology | |||
| E-Hospitality and Technology | 00:19:00 | ||
| Mock Exam | |||
| Mock Exam – Hospitality & Catering | 00:20:00 | ||
| Final Exam | |||
| Final Exam – Hospitality & Catering | 00:20:00 | ||
| Order Your Certificate | |||
| Order your Certificate QLS | 00:00:00 | ||
Original price was: £319.£25Current price is: £25. ex Vat
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Frequently asked questions
Can’t find the anwser you’re looking for ? Reach out to customer support team.
Hospitality and catering involve providing accommodation, food, beverages, and customer services across businesses such as hotels, restaurants, cafés, catering companies, and event venues.
You will learn hospitality operations, customer service, food and beverage service, catering procedures, menu planning, food safety, health and safety, stock management, and professional workplace practices.
The course is suitable for aspiring hospitality professionals, catering assistants, restaurant staff, hotel employees, café workers, event catering staff, and anyone interested in the hospitality industry.
No. This course is suitable for beginners and provides a structured introduction to hospitality and catering principles.
Yes. The course introduces food hygiene, safe food handling, contamination prevention, allergen awareness, and health and safety practices relevant to hospitality and catering environments.
Yes. The course covers communication, customer care, complaint handling, teamwork, and professional service standards to help create positive guest experiences.
You will develop customer service, communication, teamwork, food service, organisation, problem-solving, time management, food safety awareness, and hospitality operations skills.
Yes. It provides foundational knowledge relevant to entry-level roles in hotels, restaurants, cafés, catering companies, event venues, and other hospitality settings.
Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks.
We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase.
Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course.
If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.