Course Library View the full range of courses
Accounting (145 courses)
Language (67 courses)
Teaching & Education (37 courses)
Health and Social Care (138 courses)
Management (539 courses)
IT & Software (123 courses)
Employability (1043 courses)
Personal Development (1438 courses)
| Introduction to the Essential Skills | |||
| Introduction | 00:09:00 | ||
| Self-Assessments | 00:04:00 | ||
| The Mind of the Lean Leader | 00:07:00 | ||
| Values & Culture | 00:07:00 | ||
| Worthy Values | 00:08:00 | ||
| Responsibilities: Communication, Boundaries and Delegation | |||
| Horizontal Communication | 00:10:00 | ||
| Vertical Communication | 00:05:00 | ||
| Delegation | 00:10:00 | ||
| Boundaries | 00:09:00 | ||
| Developing Employee Skills | |||
| Basic Skill Trainings | 00:08:00 | ||
| Skill Building Example | 00:11:00 | ||
| Motivating Your Team Members | |||
| Power of Purpose | 00:07:00 | ||
| Life Cycles and Motivation | 00:22:00 | ||
| Situational Motivatoin | 00:15:00 | ||
| Situational Motivatoin Stimulus Control | 00:05:00 | ||
| Intrinsic Motivation | 00:16:00 | ||
| Coaching and Communication Skills | |||
| Manager as Coach | 00:04:00 | ||
| Intro to Coaching Skills | 00:07:00 | ||
| Body Language | 00:08:00 | ||
| Rephrasing | 00:08:00 | ||
| Empathy | 00:08:00 | ||
| Acknowledging | 00:04:00 | ||
| Silence | 00:04:00 | ||
| Brainstorming Together | 00:05:00 | ||
| Difficult Conversations - Giving and Receiving Feedback | |||
| Giving Feedback | 00:09:00 | ||
| Receiving Feedback | 00:07:00 | ||
| Discipline - Justice, Discipline and Self-Control | |||
| Discipline and Justice | 00:10:00 | ||
| Discipline Process | 00:10:00 | ||
| Solving behavior problems | 00:06:00 | ||
| Standard Work | 00:13:00 | ||
| Leader Standard Work | 00:07:00 | ||
| Team Formation and Organization | |||
| Team Roles | 00:08:00 | ||
| Team Structure | 00:11:00 | ||
| Defining Terms | 00:10:00 | ||
| Stages of Team Development | 00:09:00 | ||
| The Agenda | 00:10:00 | ||
| Team Facilitation & Decision Making | |||
| Team Facilitation Why | 00:10:00 | ||
| Facilitation Skills 1 | 00:00:00 | ||
| Facilitation 2 | 00:09:00 | ||
| Enron & The Abilene Paradox | 00:09:00 | ||
| Decision Styles | 00:14:00 | ||
| Consensus Reaching | 00:09:00 | ||
| Conflict Resolution | |||
| Conflict Resolution Principles | 00:11:00 | ||
| Conflict Resolution Model | 00:09:00 | ||
| Dialogue Introduction | 00:05:00 | ||
| Dialogue Behavior | 00:12:00 | ||
| Keeping Score and Goal Setting | |||
| Developing Your Team Members | 00:07:00 | ||
| Scorecards | 00:13:00 | ||
| Targets & Objectives 1 | 00:09:00 | ||
| Targets & Objectives 2 | 00:09:00 | ||
| Problem Solving Process Improvement | |||
| Attitudes of Problem Solving | 00:12:00 | ||
| Root Cause | 00:07:00 | ||
| PDCA Problem | 00:10:00 | ||
| A3 Problem Solving | 00:00:00 | ||
| Skill of Brainstorming | 00:12:00 | ||
| Improving Your Work Process | |||
| Processes and Capabilities | 00:11:00 | ||
| Customer Requirements | 00:11:00 | ||
| Process Definition | 00:12:00 | ||
| Work Process Maps | 00:17:00 | ||
| Waste | 00:16:00 | ||
| Management Waste | 00:08:00 | ||
| Variance Analysis | 00:12:00 | ||
| Resources | |||
| Resources – Management Skills Training for New Managers | 00:00:00 | ||
| Order your Certificates & Transcripts | |||
| Order your Certificates & Transcripts | 00:00:00 | ||
Can’t find the anwser you’re looking for ? Reach out to customer support team.
This course introduces the core knowledge and practical abilities required when stepping into a management position. It focuses on leadership, communication, delegation, decision-making, performance management, conflict resolution, organisation, and effective team supervision.
The programme is particularly useful for newly appointed managers, first-time supervisors, team leaders, aspiring managers, and employees preparing for increased leadership responsibilities. It can also benefit professionals who want to strengthen their existing management capabilities.
No. The course is specifically designed to support people who are new to management or preparing to enter a leadership role. Previous supervisory experience is not essential.
Learners can develop skills in leadership, communication, delegation, team coordination, decision-making, time management, performance support, conflict resolution, problem-solving, accountability, and workplace relationship building.
Moving into management involves responsibilities that differ from those of an individual employee. Training can help new managers understand these responsibilities, approach workplace challenges more confidently, and develop effective methods for supporting their teams.
Yes. Delegation is an important management skill covered by the training. Learners will develop awareness of how to assign responsibilities appropriately while considering team capabilities, priorities, deadlines, and accountability.
Yes. Effective communication is central to successful management. The course explores ways managers can communicate expectations, provide feedback, listen to employees, conduct productive discussions, and build stronger professional relationships.
For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime.
Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks.
We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase.
Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course.
If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.