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| Module 01: Introduction to Operations Management | |||
| Introduction to Operations Management | 00:20:00 | ||
| Module 02: Project Management | |||
| Project Management | 00:19:00 | ||
| Module 03: Business Development and Succession Planning | |||
| Business Development and Succession Planning | 00:26:00 | ||
| Module 04: Process Management | |||
| Process Management | 00:24:00 | ||
| Module 05: Supply Chain Management | |||
| Supply Chain Management | 00:23:00 | ||
| Module 06: Planning & Forecasting Operations | |||
| Planning & Forecasting Operations | 00:22:00 | ||
| Module 07: Procurement & Purchasing Management | |||
| Procurement & Purchasing Management | 00:20:00 | ||
| Module 08: Manufacturing & Delivery Operations | |||
| Manufacturing & Delivery Operations | 00:16:00 | ||
| Module 09: Quality Management | |||
| Quality Management | 00:20:00 | ||
| Module 10: Managing Risk and Recovery | |||
| Managing Risk and Recovery | 00:26:00 | ||
| Module 11: Performance Management | |||
| Performance Management | 00:26:00 | ||
| Module 12: Talent Management | |||
| Talent Management | 00:20:00 | ||
| Module 13: Communication Skills | |||
| Communication Skills | 00:26:00 | ||
| Module 14: Negotiation Techniques | |||
| Negotiation Techniques | 00:16:00 | ||
| Module 15: Conflict Management | |||
| Conflict Management | 00:16:00 | ||
| Module 16: Stress Management | |||
| Stress Management | 00:19:00 | ||
| Module 17: Time Management | |||
| Time Management | 00:37:00 | ||
| Module 18: Business Environment | |||
| Business Environment | 00:18:00 | ||
| Module 19: Business Writing Skills | |||
| Business Writing Skills | 00:41:00 | ||
| Mock Exam | |||
| Mock Exam-Operations Management | 00:20:00 | ||
| Final Exam | |||
| Final Exam-Operations Management | 00:20:00 | ||
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This course introduces the principles involved in managing business operations, including planning, resources, workflow, inventory, quality, productivity, performance monitoring, risk management, and continuous improvement.
Yes. No previous operations or management experience is required. The programme provides foundational knowledge for individuals preparing for operational, supervisory, administrative, or management responsibilities.
You will explore operational planning, resource management, workflow, inventory, supply chains, quality management, productivity, performance indicators, risk management, cost awareness, problem-solving, and continuous improvement.
Operations managers help coordinate the processes and resources needed to deliver products or services. Responsibilities may include planning, staffing, scheduling, quality control, inventory, supplier coordination, performance monitoring, and process improvement.
Effective operations management helps organisations use resources efficiently, maintain consistent quality, control costs, manage risks, and deliver products or services according to customer and business requirements.
Yes. Resource management is an important part of operations. Learners will explore how people, materials, equipment, time, information, and other resources can be planned and coordinated to support operational objectives.
Yes. The course introduces inventory principles, stock control, supply requirements, monitoring, and resource planning. Effective inventory management can help organisations maintain availability while reducing unnecessary costs and waste.
For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime.
Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks.
We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase.
Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course.
If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.