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The Admin Support Assistant is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It’s also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification.        

This Admin Support Assistant consists of several modules that take around 8 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice.

The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device.

Why Choose this Course?

  • Earn a free e-certificate upon successful completion.
  • Accessible, informative modules taught by expert instructors
  • Study in your own time, at your own pace, through your computer tablet or mobile device
  • Benefit from instant feedback through mock exams and multiple-choice assessments
  • Get 24/7 help or advice from our email and live chat teams
  • Full tutor support on weekdays

Course Design

The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of
  • Video lessons
  • Online study materials
  • Mock exams
  • Multiple-choice assessment


Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99.

Course Curriculum

Module 1: Introduction to Admin Support Assistant
Introduction to Admin Support Assistant 00:18:00
Module 2: Business Telephone Skills
Business Telephone Skills 00:20:00
Module 3: Representing Your Boss and Company
Representing Your Boss and Company 00:35:00
Module 4: Business Etiquette
Business Etiquette 00:20:00
Module 5: Mail Services and Shipping
Mail Services and Shipping 00:26:00
Module 6: Travel Arrangements
Travel Arrangements 00:25:00
Module 7: Organising Meeting and Conferences
Organising Meeting and Conferences 00:26:00
Module 8: Diary Management and Note taking
Diary Management and Note Taking 00:22:00
Module 9: Time Management
Time Management 00:36:00
Module 10: Record Keeping and Filing Systems
Record Keeping and Filing Systems 00:29:00
Module 11: Business Writing Skills
Business Writing Skills 00:41:00
Module 12:Organisational Skills
Organisational Skills 00:26:00
Module 13: Communication Skills
Communication Skills 00:26:00
Module 14: Customer Service
Customer Service 00:17:00
Module 15: Effective Planning and Scheduling
Effective Planning and Scheduling 00:47:00
Module 16: Invoicing/Petty Cash
InvoicingPetty Cash 00:28:00
Mock Exam
Mock Exam – Admin Support Assistant 00:20:00
Final Exam
Final Exam – Admin Support Assistant 00:20:00

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