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Managing a business can be critical at times, especially when you are new to the vast areas of business process management; you need some guidance to get the job done correctly. This business process management guide breaks down this multi-layered task into several modules. This way, in a few simple steps, you will gain an in-depth understanding of what business process management is. You will learn how every department of an organisation works and how your input can make these processes easier.

Learning Outcomes of The Business Process Management:

  • Get an overview of the management aspect of any business and/or organisation
  • Learn the fundamentals of business process management systems
  • Recognise the pattern among any business process and optimise them in an effective way
  • Understand every stage of the life cycle of business processes

Why choose this course

  • Earn a free e-certificate upon successful completion.
  • Accessible, informative modules taught by expert instructors
  • Study in your own time, at your own pace, through your computer, tablet or mobile device
  • Benefit from instant feedback through mock exams and multiple-choice assessments
  • Get 24/7 help or advice from our email and live chat teams
  • Full tutor support on weekdays

Course Design

The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.

You are taught through a combination of:

  • Online study materials
  • Mock exams
  • Multiple-choice assessment


Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. A printed copy by post is also available at an additional cost of £9.99, and PDF Certificates are £4.99.

Who is this course for?

This business process management online course is a must for anybody looking to start or aspiring to be a better business manager. It will also be helpful to aspiring business analysts.

Career Path

The course is suitable for those in the roles of:

  • Business Manager
  • Business Improvement Manager
  • Business Analyst / Business Process Analyst
  • Project Manager

Course Curriculum

**Business Management**
Module 01: Basics of Business Process Management
The Fundamentals of Business Process Management 00:30:00
Defining Business Process Management 00:30:00
The Business Process Life Cycle 00:15:00
Module 02: The Vision, Design & Execution Phase of Business Management
The Vision Phase 00:15:00
The Design Phase 01:00:00
The Execution Phase 01:00:00
Module 03: The Monitoring & Optimising Phase of Business Management
The Monitoring Phase 00:30:00
The Optimising Phase 00:10:00
Module 04: Project Management
Project Management 00:40:00
Module 05: Marketing, Positioning and Pricing
Marketing and Its Components 00:05:00
Positioning and Pricing 00:05:00
Module 06: Selling and Negotiating
Selling and Negotiating 00:10:00
Module 07: Leadership and Management
Leadership and Management 00:25:00
Module 08: Five Practices and Change Management
Five Practices 00:15:00
Managing Change 00:30:00
Module 09: Critical Thinking
Critical Thinking 00:40:00
Module 10: Business Relationship Management
Managing Relationships 01:00:00
Module 11: Meeting Management
Meeting Management 01:00:00
Module 12: Infrastructure of the Information Technology for Business Management
IT Infrastructure and Emerging Technologies 00:15:00
Foundations of Business Intelligence : Databases and Information Management 00:15:00
Telecommunications, Internet, and Wireless Technology 00:15:00
Securing Information Systems 01:00:00
Module 13: Key System Applications for the Digital Business
Achieving Operational Excellence and Customer Intimacy: Enterprise Applications 00:30:00
E-Commerce : Digital Markets, Digital Goods 00:30:00
Knowledge Management Systems 00:30:00