Register on the Communication: The Ultimate Guide to Questioning & Listening today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career.

The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials.

Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a free e-certificate as proof of your course completion.

The Communication: The Ultimate Guide to Questioning & Listening course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones.

The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly!

What You Get With The Communication: The Ultimate Guide to Questioning & Listening course
  • Receive a free e-certificate upon successful completion of the course
  • Get taught by experienced, professional instructors
  • Study at a time and pace that suits your learning style
  • Get instant feedback on assessments¬†
  • 24/7 help and advice via email or live chat
  • Get full tutor support on weekdays (Monday to Friday)

Course Design

The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.

You are taught through a combination of

  • Video lessons
  • Online study materials

Certification

Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of 9.99 and PDF Certificate at 4.99.

Who Is This Course For:

The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge.

Requirements:

The online training is open to all students and has no formal entry requirements. To study the Communication: The Ultimate Guide to Questioning & Listening course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.

Course Curriculum

Introduction to The Ultimate Guide to Questioning
Course Introduction 00:05:00
The Fundamentals - What & Why
What is questioning? 00:02:00
What can questions do? 00:10:00
Why do we ask questions? 00:04:00
Active listening
Are you listening? 00:09:00
Active Listening Exercise 00:09:00
Body language
Body language 00:13:00
The 12 Different Types of Questions
Introduction to the 12 question types 00:03:00
Closed questions 00:03:00
Tag or tail questions 00:02:00
Open questions 00:02:00
Imagine questions 00:02:00
Funnel questions 00:02:00
Probing questions 00:06:00
Recall & process questions 00:02:00
Socratic questions – 6 types 00:04:00
Leading Questions 00:02:00
Loaded questions 00:02:00
Rhetorical questions 00:01:00
Empathetic questions 00:03:00
How can people respond to questions?
8 possible question responses 00:06:00
Summary
Summary of Ultimate Guide To Questioning 00:04:00
Course Certification
Order your Certificate 00:00:00

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