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Communication: The Ultimate Guide to Questioning & Listening

CPDUK Accredited | 50% OFF Certificate & Transcript

3 Students enrolled on this course 4.7 (6 Reviews)

clock Last updated May 3, 2021

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Register on the Communication: The Ultimate Guide to Questioning & Listening today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career.

The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials.

Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion.

The Communication: The Ultimate Guide to Questioning & Listening course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones.

The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly!

What You Get With The Communication: The Ultimate Guide to Questioning & Listening course
  • Receive a e-certificate upon successful completion of the course
  • Get taught by experienced, professional instructors
  • Study at a time and pace that suits your learning style
  • Get instant feedback on assessments 
  • 24/7 help and advice via email or live chat
  • Get full tutor support on weekdays (Monday to Friday)

Course Design

The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.

You are taught through a combination of

  • Video lessons
  • Online study materials

Certification

After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post.

Who Is This Course For:

The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge.

Requirements:

The online training is open to all students and has no formal entry requirements. To study the Communication: The Ultimate Guide to Questioning & Listening course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.

Course Curriculum

Introduction to The Ultimate Guide to Questioning
Course Introduction 00:05:00
The Fundamentals - What & Why
What is questioning? 00:02:00
What can questions do? 00:10:00
Why do we ask questions? 00:04:00
Active listening
Are you listening? 00:09:00
Active Listening Exercise 00:09:00
Body language
Body language 00:13:00
The 12 Different Types of Questions
Introduction to the 12 question types 00:03:00
Closed questions 00:03:00
Tag or tail questions 00:02:00
Open questions 00:02:00
Imagine questions 00:02:00
Funnel questions 00:02:00
Probing questions 00:06:00
Recall & process questions 00:02:00
Socratic questions – 6 types 00:04:00
Leading Questions 00:02:00
Loaded questions 00:02:00
Rhetorical questions 00:01:00
Empathetic questions 00:03:00
How can people respond to questions?
8 possible question responses 00:06:00
Summary
Summary of Ultimate Guide To Questioning 00:04:00

Course Reviews

4.7

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  • Level
  • Certificate Yes
  • Units 22
  • Quizzes 0
  • Duration 1 hour, 36 minutes
  • cpd uk
  • Tutor support

    Tutor Support

  • fully online

    Fully Online

Frequently asked questions

Can’t find the anwser you’re looking for ? Reach out to customer support team.

Are there any prerequisites for taking the course?

There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course.

Can I access the course at any time, or is there a set schedule?

You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience.

How long will I have access to the course?

For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime.

Is there a certificate of completion provided after completing the course?

Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks.

Can I switch courses or get a refund if I'm not satisfied with the course?

We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase.

How do I track my progress in the course?

Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course.

What if I have technical issues or difficulties with the course?

If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

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