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CompTIA A+ (220-1002)
58 Students (11 Reviews)
Learn CompTIA A+ (220-1002), operating systems, troubleshooting, security, technical support, software configuration, and IT support skills.
GET THIS COURSE AND 3000+ OTHERS FOR ONLY £49 PER YEAR. FIND OUT MORE
Overview
CompTIA A+ (220-1002) is a widely recognised IT certification exam that focuses on operating systems, security, software troubleshooting, and operational procedures. This comprehensive CompTIA A+ (220-1002) course is designed to provide learners with the knowledge and practical understanding needed to support computer systems, resolve technical issues, and prepare for the CompTIA A+ certification exam.
IT support professionals require a strong understanding of system administration, security practices, and troubleshooting techniques. This course covers Windows operating systems, command-line tools, software installation and configuration, security fundamentals, malware prevention, user management, network troubleshooting basics, mobile device support, operational procedures, backup and recovery methods, remote access tools, technical documentation, and customer service skills. You will learn how to diagnose common software problems, secure devices, and provide effective technical support in professional environments.
CompTIA A+ knowledge is highly valued across the IT industry and serves as a foundation for technical support and help desk careers. Whether you are starting your IT journey or preparing for certification, this course provides a strong foundation in computer support and troubleshooting principles.
Learning Outcomes
- Understand Windows operating system management
- Learn software installation and configuration techniques
- Develop troubleshooting and problem-solving skills
- Understand cybersecurity and malware prevention principles
- Learn user account and system administration basics
- Explore command-line tools and system utilities
Why choose this course
- Affordable, Accessible, informative and well-structured study materials
- Earn a globally recognised accredited qualification
- Study in your own time, at your own pace, through any device
- Benefit from feedback through mock exams and multiple-choice assessments
- Excellent career advancement/career switch opportunities
- Get 24/7 help or advice from our email and live chat teams
Certification
Certificate of Achievement
After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post.
Entry Requirements
There are no formal entry requirements for this course. Basic computer knowledge and an interest in information technology will be beneficial but are not essential.
Who is this course for?
This course is ideal for individuals interested in childcare and early years support, including:
- Help Desk Analysts
- Technical Support Assistants
- Computer Repair Technicians
- IT Students
- Career Changers Entering IT
Career Paths
This course can support progression into roles and opportunities such as:
- IT Support Technician
- Technical Support Specialist
- Desktop Support Technician
- Computer Repair Technician
- Service Desk Analyst
- IT Operations Assistant
Course Curriculum
| Section 01: All About the CompTIA A+ 2019 Core 2 Exam | |||
| CompTIA A+ 2019 Core 2 (220-1002) Course Introduction | 00:02:00 | ||
| What is the CompTIA A+ | 00:02:00 | ||
| Why Get A+ Certified? | 00:03:00 | ||
| What is on the CompTIA A+ Core 2 (220-1002) Exam? | 00:04:00 | ||
| How to Pass the CompTIA A+ Exam | 00:04:00 | ||
| How to use this Video Course | 00:03:00 | ||
| Section 02: Safety and Professionalism | |||
| Professional Communication Part 1 | 00:06:00 | ||
| Professional Communication Part 2 | 00:07:00 | ||
| Physical Safety | 00:07:00 | ||
| Section 03: The Visible Computer | |||
| What is an Operating System? | 00:09:00 | ||
| Users and Super Users | 00:05:00 | ||
| Why Windows? | 00:08:00 | ||
| Windows Editions and Versions | 00:12:00 | ||
| Touring the macOS | 00:06:00 | ||
| Touring Linux | 00:08:00 | ||
| Section 04: CPUs | |||
| 32-Bit vs. 64-Bit Processing | 00:12:00 | ||
| Section 05: RAM | |||
| Virtual Memory | 00:06:00 | ||
| Section 06: Power Supply | |||
| Power Protection | 00:10:00 | ||
| Section 07: Implementing Mass Storage | |||
| Understanding Partitioning | 00:04:00 | ||
| MBR Partitioning | 00:12:00 | ||
| GPT Partitioning | 00:09:00 | ||
| Understanding File Systems | 00:12:00 | ||
| Popular File Systems | 00:07:00 | ||
| Formatting in Action | 00:11:00 | ||
| Dynamic Disks | 00:09:00 | ||
| Software RAID in Storage Spaces | 00:10:00 | ||
| Encrypting Mass Storage | 00:09:00 | ||
| Section 08: Building a PC | |||
| Boot from Everything | 00:12:00 | ||
| Installing Windows | 00:12:00 | ||
| Post-Installation Tasks | 00:12:00 | ||
| Windows Installation options | 00:07:00 | ||
| Section 09: Windows under the Hood | |||
| What is the Registry? | 00:11:00 | ||
| Processes | 00:07:00 | ||
| Services | 00:04:00 | ||
| Your Windows Toolset | 00:08:00 | ||
| Windows 7 Task Manager | 00:09:00 | ||
| Windows 10 Task Manager | 00:06:00 | ||
| Information and Configuration Tools | 00:11:00 | ||
| Performance Monitor | 00:12:00 | ||
| Event Viewer | 00:07:00 | ||
| Tools for Programmers | 00:08:00 | ||
| Section 10: Users, Groups, and Permissions | |||
| Introduction to Users and Groups | 00:06:00 | ||
| Managing Users and Groups | 00:12:00 | ||
| NTFS Permissions | 00:08:00 | ||
| Linux and macOS Permissions | 00:05:00 | ||
| File Explorer | 00:14:00 | ||
| Sharing Resources | 00:11:00 | ||
| Security Policies | 00:08:00 | ||
| Section 11: Maintaining and Optimizing Operating Systems | |||
| Patch Management | 00:11:00 | ||
| Working with Disks | 00:06:00 | ||
| Working with Applications | 00:07:00 | ||
| System Restore | 00:05:00 | ||
| Backing up Your Files | 00:07:00 | ||
| Task Scheduler | 00:07:00 | ||
| Section 12: Working with the Command-Line Interface | |||
| Understanding the CLI | 00:11:00 | ||
| Navigating the CLI | 00:14:00 | ||
| Working with Folders | 00:07:00 | ||
| Working with Files | 00:11:00 | ||
| Working with Drives | 00:13:00 | ||
| Super Copy Commands | 00:09:00 | ||
| Advanced Windows Command Line | 00:08:00 | ||
| Advanced Linux Commands | 00:13:00 | ||
| Command-Line Permissions | 00:08:00 | ||
| Introduction to Scripting | 00:10:00 | ||
| Interpreted Languages | 00:12:00 | ||
| Section 13: Troubleshooting Operating Systems | |||
| Windows Recovery Environment | 00:05:00 | ||
| Advanced Windows Startup Options | 00:07:00 | ||
| Troubleshooting Boot Problems | 00:10:00 | ||
| Troubleshooting at the GUI | 00:11:00 | ||
| Troubleshooting Applications | 00:07:00 | ||
| Kernel Panic | 00:05:00 | ||
| Section 14: Display Technologies | |||
| Resolutions and Aspect Ratios | 00:06:00 | ||
| Multiple Monitors | 00:05:00 | ||
| Section 15: Essentials of Networking | |||
| Network Card Troubleshooting | 00:09:00 | ||
| Section 16: Local Area Networking | |||
| Working with Connections | 00:09:00 | ||
| Working with Workgroups | 00:08:00 | ||
| Working with Active Directory | 00:14:00 | ||
| Windows Sharing with Mac and LInux | 00:07:00 | ||
| Net Command | 00:04:00 | ||
| Firewall Configuration | 00:11:00 | ||
| Windows Firewall | 00:08:00 | ||
| Port Forwarding | 00:07:00 | ||
| Section 17: Wireless Networking | |||
| Wireless Encryption | 00:11:00 | ||
| Enterprise Wireless | 00:16:00 | ||
| Section 18: The Internet | |||
| Telnet and SSH | 00:07:00 | ||
| Remote Desktop Connections | 00:06:00 | ||
| The World Wide Web | 00:09:00 | ||
| Troubleshooting Internet Connections | 00:07:00 | ||
| Section 19: Portable Computing | |||
| Power Management | 00:11:00 | ||
| Section 20: Care and Feeding of Mobile Devices | |||
| Mobile Device Security | 00:08:00 | ||
| Mobile Security Troubleshooting | 00:06:00 | ||
| Mobile Device Troubleshooting | 00:10:00 | ||
| Section 21: Securing Computers | |||
| Threats | 00:10:00 | ||
| Physical Security | 00:08:00 | ||
| Passwords and Authentication | 00:14:00 | ||
| Malware | 00:14:00 | ||
| Anti-Malware | 00:11:00 | ||
| Social Engineering | 00:06:00 | ||
| Licensing | 00:10:00 | ||
| Incident Response | 00:05:00 | ||
| Environmental Controls | 00:06:00 | ||
| Section 22: Operational Procedures | |||
| Documents You Need to Know | 00:09:00 | ||
| Data You Need to Know | 00:04:00 | ||
| Change Management | 00:06:00 | ||
| The Zen of Backup | 00:11:00 | ||
| Recycling and Data Destruction | 00:07:00 | ||
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Frequently asked questions
Can’t find the anwser you’re looking for ? Reach out to customer support team.
It is a certification exam that focuses on operating systems, software troubleshooting, security, and IT operational procedures.
You will learn operating system management, troubleshooting, security practices, software support, and technical support skills.
The course is suitable for aspiring IT technicians, help desk staff, students, and individuals preparing for CompTIA A+ certification.
No. The course is suitable for beginners and those looking to build foundational IT knowledge.
Yes. Windows installation, configuration, management, and troubleshooting are major topics.
Yes. Windows installation, configuration, management, and troubleshooting are major topics.
You will develop troubleshooting, technical support, system administration, security awareness, and customer service skills.
Yes. It is designed to help learners understand the topics covered in the CompTIA A+ (220-1002) certification exam.
Yes. The course introduces command-line utilities and their use in system management and troubleshooting.
Yes. CompTIA A+ is a respected entry-level certification pathway for IT support careers.