Course Library View the full range of courses
-
Accounting (124 courses)
- Xero Accounting and Bookkeeping Online
- Sage 50 Accounting & Payroll
- Project Finance
- Financial Modelling Training
- Tax Accounting
- Introduction to VAT
- Accounting and Finance Course for Managers
- Internal Compliance Auditor
- Financial Statement Analysis
- Payroll Administrator Level 3 Diploma
- View all Accounting courses
-
Language (66 courses)
- British Sign Language (BSL) Level 1 & 2
- Speech and Language Therapy Diploma
- TEFL (TESOL) Course
- English Spelling, Punctuation, and Grammar
- Child & Adult Speech & Language Disorders Training
- Teaching English as Foreign Language (TEFL) Certificate
- Mastering Spanish Language
- French Course for Beginners
- German Course for Beginners
- Body Language and Gesture Training
- View all Language courses
-
Teaching & Education (37 courses)
- Teaching Assistant Complete Course (TA, SEN, Autism, ADHD & Dyslexia) – CPD Certified
- EYFS Teaching Assistant Training Course
- Advanced Diploma in Coaching and Mentoring
- Level 3 Diploma in Teaching and Classroom Management
- Remote Teaching
- SENCO – Special Educational Needs Coordination
- Teaching English as Foreign Language (TEFL)
- Life Coaching
- Phonics Teaching Diploma
- View all Teaching & Education courses
-
Health and Social Care (137 courses)
- Health and Social Care Management
- Paediatric Nursing Assistant
- Mental Health Awareness Training
- Emergency Medicine – Paramedicine
- Level 3 Diploma in Adult Care
- Paediatric First Aid Training
- Safeguarding Children Level 3
- Level 3 Diploma in Anatomy and Physiology of Human Body
- Play Therapy
- The Care Certificate Preparation – Standards (1 to 15)
- View all Health and Social Care courses
-
Management (474 courses)
- Office Admin, Secretarial and PA Diploma
- Estate Agent and Property Management Training
- Diploma in Data Analysis Fundamentals
- Advanced Diploma in Stress & Anxiety Management
- Good Manufacturing Practice (GMP)
- Property Development and Management Course
- Diploma in Hotel Management
- Supply Chain Management
- Quality Assurance (QA) Manager
- Compliance and Risk Management
- View all Management courses
-
IT & Software (123 courses)
- Coding with Python 3
- Search Engine Optimisation (SEO) Training
- Cyber Security
- Motion Graphics with After Effects
- CompTIA A+ Core 1 (220-1101) Course
- Machine Learning for Aspiring Data Scientists
- Next.js Web Dev: Master this Powerful React Framework
- Learn 2D Animation with Adobe Animate
- GDPR Challenges in Education
- View all IT & Software courses
-
Employability (1028 courses)
- Office Administrator Skills
- Presentation Skills
- Legal Secretary and Office Skills
- Hospitality Management
- Estate Agent Diploma
- Hairdressing and Barbering
- Diploma in UK Employment Law
- Diploma in Data Analysis Fundamentals
- Building Surveyor Training
- Emotional Intelligence Training
- View all Employability courses
-
Personal Development (1403 courses)
- Productivity Habits
- Minute Taking Course
- Presentation Skills
- Excel: Top 50 Microsoft Excel Formulas in 50 Minutes!
- Critical Thinking and Problem Solving Skills
- Time Management
- Self Esteem and Confidence Building Course
- Essential IT Skills
- Legal Secretary and Office Skills
- Personality Development
- View all Personal Development courses
Emotional Intelligence Training for Sales Professionals
17 Students (2 Reviews)
Emotional Intelligence Training for Sales Professionals improves customer communication, negotiation, and relationship-building skills to boost sales performance.
GET THIS COURSE AND 3000+ OTHERS FOR ONLY £49 PER YEAR. FIND OUT MORE
Overview
Emotional Intelligence Training for Sales Professionals is a specialised professional development course designed to help sales professionals strengthen their ability to understand customer emotions, build strong relationships, and improve sales performance. In competitive markets, successful sales professionals must do more than promote products or services—they must connect with customers, understand their needs, and communicate effectively. This course equips learners with emotional intelligence skills that enhance customer engagement and trust.
The programme explores key emotional intelligence components such as self-awareness, empathy, emotional regulation, and interpersonal communication. Learners will understand how emotional intelligence influences customer interactions, negotiation strategies, and relationship-building in sales environments. The course also introduces practical techniques for managing rejection, maintaining motivation, and responding professionally to challenging sales situations.
By completing Emotional Intelligence Training for Sales Professionals, participants will gain valuable skills that improve customer relationships, strengthen persuasion abilities, and support long-term business success. These competencies help sales professionals increase confidence, build stronger client connections, and achieve sustainable sales growth in dynamic and customer-focused industries.
Learning Outcomes
- Understand the role of emotional intelligence in sales success
- Develop self-awareness and emotional regulation skills
- Apply empathy to understand customer needs
- Improve communication and persuasion techniques
- Build stronger relationships with clients and prospects
- Manage rejection and sales pressure effectively
- Handle difficult customer interactions professionally
Why choose this course
- Affordable, Accessible, informative and well-structured study materials
- Earn a globally recognised accredited qualification
- Study in your own time, at your own pace, through any device
- Benefit from feedback through mock exams and multiple-choice assessments
- Excellent career advancement/career switch opportunities
- Get 24/7 help or advice from our email and live chat teams
Certification
Certificate of Achievement
After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post.
Who is this course for
This course is suitable for:
- Sales professionals and executives
- Business development managers
- Retail sales associates
- Entrepreneurs and business owners
Entry Requirements
- Minimum age of 18 years
- Basic literacy and communication skills
- Interest in sales and customer relationship management
- Ability to participate in interactive learning activities
Career Prospects
Completing Emotional Intelligence Training for Sales Professionals can enhance employability and workplace performance. It supports career progression in roles such as:
- Sales Executive
- Business Development Executive
- Account Manager
- Sales Manager
- Customer Relationship Manager
- Marketing and Sales Coordinator
This qualification strengthens soft skills highly valued by UK employers, including adaptability, emotional intelligence, leadership potential, and stress management.
Course Curriculum
| Course Introduction | |||
| Course Introduction | 00:01:00 | ||
| Section 01: Understanding Emotional Intelligence | |||
| 1.1 What is Emotional Intelligence? | 00:01:00 | ||
| 1.2 The Science Behind EI | 00:01:00 | ||
| 1.3 Benefits of Emotional Intelligence in Sales | 00:01:00 | ||
| 1.4 Self-Assessment and Reflection | 00:01:00 | ||
| Section 01: Emotional Intelligence Training for Sales Professionals | 00:01:00 | ||
| Section 02: Mastering Self-Awareness and Self-Regulation | |||
| 2.1 Recognising Your Emotions | 00:01:00 | ||
| 2.2 Managing Stress and Pressure | 00:01:00 | ||
| 2.3 Building Confidence and Positive Self-Talk | 00:01:00 | ||
| 2.4 Developing Self-Regulation Strategies | 00:01:00 | ||
| Section 02: Emotional Intelligence Training for Sales Professionals | 00:15:00 | ||
| Section 03: Improving Social Awareness and Empathy | |||
| 3.1 Reading Clients’ Emotions | 00:01:00 | ||
| 3.2 Active Listening for Sales Success | 00:01:00 | ||
| 3.3 Building Stronger Client Relationships | 00:01:00 | ||
| 3.4 Adapting Your Communication Style | 00:01:00 | ||
| Section 03: Emotional Intelligence Training for Sales Professionals | 00:15:00 | ||
| Section 04: Applying Emotional Intelligence to Sales Performance | |||
| 4.1 Using EI to Overcome Objections | 00:01:00 | ||
| 4.2 Influencing and Persuading with Empathy | 00:01:00 | ||
| 4.3 EI for Team Collaboration in Sales | 00:01:00 | ||
| 4.4 Building Resilience and Growth Mindset | 00:01:00 | ||
| Section 04: Emotional Intelligence Training for Sales Professionals | 00:15:00 | ||
| Course Conclusion | |||
| Course Conclusion | 00:01:00 | ||
| Final Quiz -Emotional Intelligence Training for Sales Professionals | 00:15:00 | ||
| Order Your Certificate & Transcripts | |||
| Order your Certificates & Transcripts | 00:00:00 | ||
Original price was: £319.£25Current price is: £25. ex Vat
SAVE 92% - OFFER ENDS IN
ALL
COURSES FOR £49 
14-Day Money-Back Guarantee
- Personal
- Team
Quantity:
Total:
50% discount for orders of 10+ courses
60% discount for orders of 50+ courses
70% discount for orders of 100+ courses
For more personalised package, contact us
Frequently asked questions
Can’t find the anwser you’re looking for ? Reach out to customer support team.
It is a professional course designed to help sales professionals improve customer relationships using emotional intelligence skills.
It helps sales professionals understand customer needs, build trust, and communicate more effectively.
Sales executives, business development professionals, account managers, and entrepreneurs.
Empathy, communication, persuasion, negotiation, and relationship-building skills.
No prior experience is required, though sales experience can be beneficial.
It strengthens customer engagement and improves communication and negotiation abilities.
Yes, participants receive certification after successfully completing the course.
For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime.
You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience.
We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase.
Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course.