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Level 2 Certificate in Workplace Communication Skills
CPDUK Accredited | 50% OFF Certificate & Transcript
405 Students enrolled on this course 4.5 (2 Reviews)
Last updated October 26, 2023
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Do you want to brush up on your communication skills? Do you get nervous while communicating both verbally and nonverbally?
If you do so, this course comes to your rescue!
This comprehensive course describes the importance of strong business communication skills for career development. With this course, take the opportunity to get closer to mastering the most powerful communication skills, from professional writing to business presentations, verbal to non-verbal communication, and written communication to electronic communication.
With units ranging from communicating with graphics, representing your boss to supporting and building partnerships with your boss and colleagues, the course provides a comprehensive knowledge of developing business connections that increase productivity, employee loyalty, customer satisfaction and build trust.
In just 2 Hours 26 minutes you will:
- Develop the ability to communicate effectively with superiors, colleagues, and staff
- Effectively convey and receive messages in person and through phone, email, text message and social media
- Make a solid first impression and impress your boss, teammates, and clients
- Appear approachable and excel at both face-to-face and written communication
- Become an excellent communicator and know what form of communication to use
Why choose this course
- Earn an e-certificate upon successful completion.
- Accessible, informative modules taught by expert instructors
- Study in your own time, at your own pace, through your computer tablet or mobile device
- Benefit from instant feedback through mock exams and multiple-choice assessments
- Get 24/7 help or advice from our email and live chat teams
- Full Tutor Support on Weekdays
Course Design
The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.
You are taught through a combination of
- Video lessons
- Online study materials
- Mock exams
- Multiple-choice assessment
Certification
After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post.
Who is this course for?
Most importantly, this course does not require any experience or qualification to get enrolled. You will learn everything that is required from this course directly. This is a great opportunity for all student from any academic backgrounds to learn more on this subject.
This qualification is ideal for:
- Managers
- Team Leaders
- Executives
- Administrators
- Employees
- Businesspeople
- Directors
Course Curriculum
| Business Communication | |||
| Identifying Basic Communication Techniques | 00:09:00 | ||
| Formal and Informal Communication | 00:02:00 | ||
| Verbal and Non-verbal Communication | |||
| Describing Verbal and Non-verbal Communication | 00:04:00 | ||
| Understanding Body Language | 00:05:00 | ||
| Making Effective Presentations | 00:10:00 | ||
| Fundamentals of Productive Meetings | 00:08:00 | ||
| Written Communication | |||
| Written Communication | 00:13:00 | ||
| Electronic Communication | |||
| Electronic Communication | 00:19:00 | ||
| Communicating with Graphics | |||
| Creating Graphics for Business Communication | 00:04:00 | ||
| Communicating Static Information | 00:03:00 | ||
| Communicating Dynamic Information | 00:03:00 | ||
| Effectively Working for Your Boss | |||
| Representing Your Boss | 00:06:00 | ||
| Communicating Your Boss’s Decisions | 00:03:00 | ||
| Supporting Your Boss and Colleagues | 00:04:00 | ||
| Building a Partnership with Your Boss | 00:13:00 | ||
| Mock Exam | |||
| Mock Exam – Level 2 Certificate in Workplace Communication Skills | 00:20:00 | ||
| Final Exam | |||
| Final Exam – Level 2 Certificate in Workplace Communication Skills | 00:20:00 | ||
| Order your Certificates & Transcripts | |||
| Order your Certificates & Transcripts | 00:00:00 | ||
Course Reviews
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Frequently asked questions
Can’t find the anwser you’re looking for ? Reach out to customer support team.
There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course.
You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience.
For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime.
Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks.
We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase.
Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course.
If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Nice, happy to enroll
easy to follow. I recommended to buy it.
Some good tips for effective meetings
God course to take if you are wanting pointers on holding better prepared meetings.