Operation Management Diploma is one of our best selling and most popular course. This course is organised into 7 modules and includes everything you need to become successful in this profession. To make this course more accessible for you, we have designed it for both part-time and full-time students.
Operation Management Diploma - Updated Version | |||
Introduction to Operations Management | 00:20:00 | ||
Project Management | 00:19:00 | ||
Business Development and Succession Planning | 00:26:00 | ||
Process Management | 00:24:00 | ||
Supply Chain Management | 00:23:00 | ||
Planning & Forecasting Operations | 00:22:00 | ||
Procurement & Purchasing Management | 00:20:00 | ||
Manufacturing & Delivery Operations | 00:16:00 | ||
Quality Management | 00:20:00 | ||
Managing Risk and Recovery | 00:26:00 | ||
Performance Management | 00:26:00 | ||
Talent Management | 00:20:00 | ||
Communication Skills | 00:26:00 | ||
Negotiation Techniques | 00:16:00 | ||
Conflict Management | 00:16:00 | ||
Stress Management | 00:19:00 | ||
Time Management | 00:37:00 | ||
Business Environment | 00:18:00 | ||
Business Writing Skills | 00:41:00 | ||
Mock Exam | |||
Mock Exam – Operation Management Diploma | 00:20:00 | ||
Final Exam | |||
Final Exam – Operation Management Diploma | 00:20:00 | ||
Operation Management Diploma - Old Version | |||
Module 01 | |||
Designing Your Organizational Structure | 00:30:00 | ||
Introduction to Operations Management | 00:15:00 | ||
Understanding Financial Terms | 00:30:00 | ||
Getting the Right People in Place | 00:15:00 | ||
Getting Your Product Together | 00:15:00 | ||
Building a Corporate Brand | 00:30:00 | ||
Marketing Your Product | 01:00:00 | ||
Selling Your Product | 00:15:00 | ||
Planning for the Future | 00:15:00 | ||
Goal Setting and Goal Getting | 00:30:00 | ||
Succession Planning 101 | 00:15:00 | ||
Managing Your Money | 00:15:00 | ||
Ethics 101 | 00:15:00 | ||
Building a Strong Customer Care Team | 00:15:00 | ||
Training Employees for Success | 00:15:00 | ||
Leadership Essentials | 00:15:00 | ||
Module 02 | |||
The Fundamentals of Business Process Management | 00:30:00 | ||
Defining Business Process Management | 00:30:00 | ||
The Business Process Life Cycle | 00:15:00 | ||
The Vision Phase | 00:15:00 | ||
The Design Phase | 01:00:00 | ||
The Modeling Phase | 00:30:00 | ||
The Execution Phase | 01:00:00 | ||
The Monitoring Phase | 00:30:00 | ||
The Optimizing Phase | 01:00:00 | ||
Module 03 | |||
What is Gap Analysis? | 00:30:00 | ||
The Gap Analysis Process | 00:30:00 | ||
Supporting Tools | 00:30:00 | ||
Creating a Gap Analysis Report | 00:15:00 | ||
Understanding Lean | 00:30:00 | ||
The Toyota Production System | 00:30:00 | ||
The Toyota Production System House | 00:15:00 | ||
The Five Critical Improvement Concepts | 00:15:00 | ||
Understanding Value with the Kano Model | 00:15:00 | ||
Types of Waste | 00:15:00 | ||
Creating a Lean Enterprise | 00:15:00 | ||
The Plan, Do, Study, Act (PDSA) Cycle | 00:15:00 | ||
Using the R-DMAIC-S Model | 00:15:00 | ||
Lean Thinking Tools | 00:15:00 | ||
Kaizen Events | 00:00:00 | ||
Data Gathering and Mapping | 00:30:00 | ||
A Plan to Take Home | 00:15:00 | ||
Defining Continuous Improvement | 00:15:00 | ||
Stage One – Identify Areas For Improvement | 00:15:00 | ||
Stage Two – Create a Plan for Improvement | 00:15:00 | ||
Stage Three – Implement the Changes | 00:15:00 | ||
Stage Four – Review the Impact | 00:15:00 | ||
Test Driving | 00:15:00 | ||
Module 04 | |||
Six Sigma Basics | 00:15:00 | ||
Improvement Tools | 00:30:00 | ||
Management Tools for Generating Ideas | 00:15:00 | ||
Continuous Improvement | 00:30:00 | ||
Customer Relationships | 00:30:00 | ||
Module 05 | |||
The Evolution of the Supply Chain | 00:15:00 | ||
The Basic Supply Chain Structure | 00:15:00 | ||
Supply Chain Drivers | 00:15:00 | ||
Aligning Your Supply Chain with Business Strategy | 00:15:00 | ||
Managing Supply Chain Risks | 00:15:00 | ||
Tracking and Evaluating Supply Chain Data | 00:30:00 | ||
Troubleshooting Supply Chain Problems | 00:15:00 | ||
Sharing Supply Chain Activities | 00:15:00 | ||
Sustainable Supply Chain Strategies | 00:15:00 | ||
Applying Lean Techniques to the Supply Chain | 00:15:00 | ||
The Future of Supply Chain Management | 00:15:00 | ||
Supply Chain Management Basics | 00:30:00 | ||
The Purchasing Cycle | 00:45:00 | ||
Purchasing Toolkit | 01:00:00 | ||
Managing Competitive Bids | 00:45:00 | ||
Improving Efficiency and Accuracy | 00:30:00 | ||
Analyzing and Reducing Risk in the Supply Chain | 00:30:00 | ||
Managing Internal Relationships | 00:30:00 | ||
Tools of the Trade | 00:30:00 | ||
Module 06 | |||
What is Inventory? | 00:30:00 | ||
Types of Inventory | 00:15:00 | ||
Key Players | 00:30:00 | ||
Setting up the Warehouse | 00:15:00 | ||
What Makes a Good Inventory Management System? | 00:15:00 | ||
The Warehouse Inventory Cycle | 00:15:00 | ||
Identifying Demand | 00:15:00 | ||
The Receiving Process | 00:15:00 | ||
Validating Inventory | 00:15:00 | ||
The Put-Away Process | 00:15:00 | ||
Maintaining Inventory Accuracy | 00:30:00 | ||
The Outbound Process | 00:30:00 | ||
Industry Trends | 00:15:00 | ||
Module 07 | |||
Concept of Quality | 00:19:00 | ||
Key Terms | 00:23:00 | ||
Categories | 00:21:00 | ||
Customer Input | 00:11:00 | ||
Plan Quality | 00:08:00 | ||
Design of Experiments | 00:07:00 | ||
Quality Control | 00:11:00 | ||
Control Charts | 00:11:00 | ||
Sampling | 00:11:00 | ||
Six Sigma | 00:08:00 | ||
The Steps | 00:10:00 | ||
The 6 Six Sigma Challenges | 00:05:00 | ||
Assignment | |||
Assignment – Operation Management Diploma | 1 week, 3 days | ||
Order Your Certificate | |||
Order your Certificate QLS | 00:00:00 | ||
Recommended Materials | |||
Workbook – Operation Management Diploma | 1 week, 6 days |
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There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course.
You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience.
For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime.
Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks.
We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase.
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