Professional Telephone Receptionist Course Course is one of our best selling and most popular course.
This course is suitable for anyone aspiring to or already working in the field of reception and looks at skills needed to improve workplace management. By taking this course you will gain the necessary skills to perform effectively in this field.
The Professional Telephone Receptionist Course Course is organized into 13 modules and includes everything you need to become successful in this profession.
To make this course more accessible for you, we have designed it for both part-time and full-time students. You can study at your own pace or become an expert in just 12 hours!
If you require support, our experienced tutors are always available to help you throughout the comprehensive syllabus of this course and answer all your queries through email.

Why choose this course

  • Earn a free e-certificate upon successful completion.
  • Accessible, informative modules taught by expert instructors
  • Study in your own time, at your own pace, through your computer tablet or mobile device
  • Benefit from instant feedback through mock exams and multiple-choice assessments
  • Get 24/7 help or advice from our email and live chat teams
  • Full Tutor Support on Weekdays

Course Design

The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.

You are taught through a combination of

  • Video lessons
  • Online study materials
  • Mock exams
  • Multiple-choice assessment

Certification

Upon successful completion of the course you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of 9.99 and PDF Certificate at 4.99.

Who is this course for?

Professional Telephone Receptionist Course is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject.

Course Curriculum

Professional Telephone Receptionist Course
Module One – Getting Started 00:30:00
Module Two – Core Skills Required 01:00:00
Module Three – Self-Management (I) 01:00:00
Module Four – Self-Management (II) 01:00:00
Module Five – Time Management (I) 01:00:00
Module Six – Time Management (II) 01:00:00
Module Seven – Organizing and Planning (I) 01:00:00
Module Eight – Organizing and Planning (II) 01:00:00
Module Nine – Communication (I) 01:00:00
Module Ten – Communication (II) 01:00:00
Module Eleven – Additional Challenges 01:00:00
Module Twelve – Wrapping Up 00:30:00
Activities
Professional Telephone Receptionist Course- Activities 00:00:00
Mock Exam
Mock Exam- Professional Telephone Receptionist Course 00:20:00
Final Exam
Final Exam- Professional Telephone Receptionist Course 00:20:00

Course Reviews

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