Module 1: Introduction to Reception and Receptionist | |||
Introduction to Reception and Receptionist | 00:26:00 | ||
Module 2: Business Telephone Skills | |||
Business Telephone Skills | 00:19:00 | ||
Module 3: Representing Your Boss and Company | |||
Representing Your Boss and Company | 00:34:00 | ||
Module 4: Mail Services and Shipping | |||
Mail Services and Shipping | 00:25:00 | ||
Module 5: Travel Arrangements | |||
Travel Arrangements | 00:24:00 | ||
Module 6: Organising Meeting and Conferences | |||
Organising Meeting and Conferences | 00:24:00 | ||
Module 7: Time Management | |||
Time Management | 00:35:00 | ||
Module 8: Record Keeping and Filing Systems | |||
Record Keeping and Filing Systems | 00:28:00 | ||
Module 9: Business Writing Skills | |||
Business Writing Skills | 00:40:00 | ||
Module 10 :Organisational Skills | |||
Organisational Skills | 00:25:00 | ||
Module 11: Communication Skills | |||
Communication Skills | 00:25:00 | ||
Module 12: Customer Service | |||
Customer Service | 00:16:00 | ||
Module 13: Effective Planning and Scheduling | |||
Effective Planning and Scheduling | 00:46:00 | ||
Module 14: Invoicing/Petty Cash | |||
Invoicing/Petty Cash | 00:27:00 | ||
Mock Exam | |||
Mock Exam – Receptionist and Organisational Skills | 00:20:00 | ||
Final Exam | |||
Final Exam – Receptionist and Organisational Skills | 00:20:00 |
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There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course.
You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience.
For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime.
Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks.
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