Restaurant Business and Hospitality Management Diploma - Updated Version | |||
Module 01: Introduction to Hospitality Management | 00:24:00 | ||
Module 02: An Overview of Hotel Industry | 00:18:00 | ||
Module 03: The Process of Selection and Recruitment in Hospitality Industry | 00:21:00 | ||
Module 04: The Process of Development and Training in Hospitality Industry | 00:24:00 | ||
Module 05: Management of Front Office Operations | 00:19:00 | ||
Module 06: Management of Housekeeping, Engineering and Security Operations | 00:27:00 | ||
Module 07: Management of Food and Beverage Operations | 00:20:00 | ||
Module 08: Management of Service Quality in Hospitality Industry | 00:20:00 | ||
Module 09: Marketing in Travel and Tourism Business | 00:24:00 | ||
Module 10: Accounting in Hospitality Industry | 00:26:00 | ||
Module 11: Customer Satisfaction | 00:23:00 | ||
Module 12: E-Hospitality and Technology | 00:22:00 | ||
Starting a Restaurant | |||
Are you ready for the challenge? | 00:15:00 | ||
How to decide on a concept | 00:30:00 | ||
Designing your restaurant | 00:15:00 | ||
Friends and family | 00:15:00 | ||
Writing a Business Plan | 00:30:00 | ||
Insurance | 00:15:00 | ||
Restaurant Organizations that you need to check out. | 00:15:00 | ||
What are the best Catering Industry Trade Shows? | 00:15:00 | ||
Managing a Restaurant | |||
Managing Yourself | 00:30:00 | ||
Managing Others | 00:30:00 | ||
Managing Your Money | 00:15:00 | ||
Managing Your Food and Supplies | 00:30:00 | ||
Managing Everything Else | 00:30:00 | ||
Starting Food Catering | |||
Where You Work | 00:15:00 | ||
Health and safety | 00:15:00 | ||
Staff, Suppliers and Transport | 00:00:00 | ||
Food Hygiene | 01:00:00 | ||
Rules about Menus | 00:15:00 | ||
Paperwork and Finances | 00:15:00 | ||
Law | 00:15:00 | ||
Food Business | |||
Food Business Basics | 01:00:00 | ||
Put Together Your Business Concept | 00:30:00 | ||
Identify your Target Market | 00:30:00 | ||
Identify Your Competition | 00:30:00 | ||
Write A Mission Statement | 00:30:00 | ||
Downline Basics | 00:30:00 | ||
Equipment And Supplies | 00:30:00 | ||
Marketing And Quality Control | 00:30:00 | ||
Wrapping Up | 00:15:00 | ||
Hospitality | |||
Introduction to Hospitality | 00:15:00 | ||
Characteristics of the Hospitality Industry | 00:15:00 | ||
Relationship Between the Hospitality Industry and Tourism | 00:15:00 | ||
Types of Accommodation | 00:15:00 | ||
Types of Room | 00:30:00 | ||
Types of Hotel Guests | 00:15:00 | ||
Hospitality Management | |||
Introduction to Hospitality Management | 01:00:00 | ||
Influences Which Affect the Industry | 00:15:00 | ||
The Development of the Hospitality Industry | 01:00:00 | ||
Hospitality Brands | 00:15:00 | ||
Accommodation | 01:00:00 | ||
Food Service | 01:00:00 | ||
Successful Quality Management | 01:00:00 |
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