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The Retail Associate Certificate Course is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It’s also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification.        

This Retail Associate Certificate Course consists of several modules that take around 4 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice.

The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device.

Why Choose this Course?

  • Earn a free e-certificate upon successful completion.
  • Accessible, informative modules taught by expert instructors
  • Study in your own time, at your own pace, through your computer tablet or mobile device
  • Benefit from instant feedback through mock exams and multiple-choice assessments
  • Get 24/7 help or advice from our email and live chat teams
  • Full tutor support on weekdays

Course Design

The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of
  • Video lessons
  • Online study materials
  • Mock exams
  • Multiple-choice assessment

Certification

Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99.

Course Curriculum

Module 1: Introduction to Retail Associate
Introduction to Retail Associate 00:12:00
Module 2: Qualities of a Retail Associate
Qualities of a Retail Associate 00:20:00
Module 3: Retail Psychology
Retail Psychology 00:13:00
Module 4: Importance of Consumer Behaviour
Importance of Consumer Behaviour 00:12:00
Module 05: The Importance of Communicating with Customers
The Importance of Communicating with Customers 00:18:00
Module 06: Taking Trends and Targeting Customers Effectively
Taking Trends and Targeting Customers Effectively 00:11:00
Module 07: The Sales Process and Dealing with Customers at the Checkout
The Sales Process and Dealing with Customers at the Checkout 00:10:00
Module 08: Consumer Rights Act
Consumer Rights Act 00:15:00
Module 09: Introduction to Visual Merchandising
Introduction to Visual Merchandising 00:16:00
Module 10: In-Store Design
In-Store Design 00:19:00
Module 11: Exterior Design
Exterior Design 00:21:00
Module 12: Health & Safety for Retail Stores
Health & Safety for Retail Stores 00:21:00
Module 13: Management Skills for Leading Your Team
Management Skills for Leading Your Team 00:16:00
Mock Exam
Mock Exam – Retail Associate Certificate 00:20:00
Final Exam
Final Exam – Retail Associate Certificate 00:20:00

Course Reviews

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