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General Manager
44 Students (7 Reviews)
Learn general management with leadership, strategic planning, operations, financial management, team leadership, and business performance skills.
GET THIS COURSE AND 3000+ OTHERS FOR ONLY £49 PER YEAR. FIND OUT MORE
Overview
General Manager is a comprehensive course designed to help learners develop the knowledge and practical skills required to oversee business operations, lead teams, and achieve organisational objectives. This programme introduces the essential principles of business management, strategic planning, financial oversight, leadership, operations management, and performance improvement. Learners will gain valuable insight into coordinating multiple business functions while ensuring productivity, profitability, and sustainable organisational growth.
Developing expertise as a general manager requires strong leadership, decision-making, communication, and organisational abilities. Participants will explore topics such as strategic management, human resource management, budgeting, operational planning, project coordination, risk management, customer service, performance monitoring, and business communication. The course helps learners understand how effective management supports efficient operations, motivates employees, and drives continuous business improvement across departments.
Strengthening general management knowledge can create rewarding opportunities across private companies, public sector organisations, manufacturing, retail, healthcare, hospitality, finance, and service industries. The skills gained through this training may support career progression into senior leadership positions while enhancing confidence in managing people, resources, and organisational performance.
Learning Outcomes
- Develop strategic planning and leadership skills
- Apply financial and operational management techniques
- Manage teams and organisational performance effectively
- Improve decision-making and business communication abilities
- Enhance problem-solving and organisational leadership skills
- Understand general management principles and practices
Why choose this course
- Affordable, Accessible, informative and well-structured study materials
- Earn a globally recognised accredited qualification
- Study in your own time, at your own pace, through any device
- Benefit from feedback through mock exams and multiple-choice assessments
- Excellent career advancement/career switch opportunities
- Get 24/7 help or advice from our email and live chat teams
Certification
Certificate of Achievement
After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post.
Entry Requirements
No previous management experience is required for this course. Basic communication, organisational, and problem-solving skills are recommended. Learners with an interest in business leadership and organisational management will benefit from developing practical management knowledge through structured learning.
Who is this course for?
This course is ideal for:
- Aspiring managers seeking leadership development
- Department supervisors preparing for senior roles
- Business owners improving management capabilities
- Team leaders expanding operational management knowledge
- Beginners interested in business management careers
Career Paths
This course can support progression into roles and opportunities such as:
- General Manager
- Operations Manager
- Business Manager
- Regional Manager
- Branch Manager
- Business Operations Coordinator
Course Curriculum
| Introduction to Hospitality Management | |||
| Introduction to Hospitality Management | 00:21:00 | ||
| Module 2: An Overview of Hotel Industry | |||
| An Overview of the Hotel Industry | 00:15:00 | ||
| Module 3: The Process of Selection and Recruitment in Hospitality Industry | |||
| The Process of Selection And Recruitment in Hospitality Industry | 00:18:00 | ||
| Module 4: The Process of Development and Training in Hospitality Industry | |||
| The Process of Development and Training in the Hospitality Industry | 00:21:00 | ||
| Module 5: Management of Front Office Operations | |||
| Management of Front Office Operations | 00:16:00 | ||
| Module 6: Management of Housekeeping, Engineering and Security Operations | |||
| Management of Housekeeping, Engineering and Security Operations | 00:24:00 | ||
| Module 7: Management of Food and Beverage Operations | |||
| Management of Food and Beverages Operations | 00:17:00 | ||
| Module 8: Management of Service Quality in Hospitality Industry | |||
| Management of Service Quality in the Hospitality Industry | 00:17:00 | ||
| Module 9: Marketing in Travel and Tourism Business | |||
| Marketing in Travel and Tourism Business | 00:21:00 | ||
| Module 10: Accounting in Hospitality Industry | |||
| Accounting in Hospitality | 00:23:00 | ||
| Module 11: Customer Satisfaction | |||
| Customer Satisfaction | 00:20:00 | ||
| Module 12: E-Hospitality and Technology | |||
| E-Hospitality and Technology | 00:19:00 | ||
| Mock Exam | |||
| Mock Exam – General Manager | 00:20:00 | ||
| Final Exam | |||
| Final Exam – General Manager | 00:20:00 | ||
Original price was: £319.£25Current price is: £25. ex Vat
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Frequently asked questions
Can’t find the anwser you’re looking for ? Reach out to customer support team.
This course provides learners with the knowledge and practical skills needed to manage business operations, lead teams, and support organisational success.
Yes, the course is suitable for beginners and provides a comprehensive introduction to general management and leadership principles.
You will learn strategic planning, financial management, leadership, operations management, performance monitoring, communication, and decision-making.
General management skills help organisations improve efficiency, achieve business objectives, lead teams effectively, and support sustainable growth.
No, previous management experience is not required. The course introduces management concepts and practical leadership techniques from the beginner level.
The course covers business strategy, budgeting, operations management, human resource management, project coordination, customer service, risk management, and performance improvement.
Yes, the knowledge gained can support career progression into supervisory, management, and leadership roles across a wide range of industries.
Important skills include leadership, communication, organisation, strategic thinking, problem-solving, financial awareness, and decision-making.
Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks.
We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase.
Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course.
If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.