Module 1: Introduction to Travel and Tourism | |||
Introduction to Travel and Tourism | 00:13:00 | ||
Module 2: Tourism Products and Services | |||
Tourism Products and Services | 00:13:00 | ||
Module 3: Tour Operating and Travel Retailing | |||
Tour Operating and Travel Retailing | 00:13:00 | ||
Module 4: Marketing in Travel and Tourism | |||
Marketing in Travel and Tourism | 00:11:00 | ||
Module 5: Developing Communication Skills | |||
Developing Communication Skills | 00:13:00 | ||
Module 6: Customer Service and Satisfaction | |||
Customer Service and Satisfaction | 00:10:00 | ||
Module 7: Customer Relationship Management (CRM) | |||
Customer Relationship Management (CRM) | 00:16:00 | ||
Module 8: Human Resource Management in Travel Industry | |||
Human Resource Management in Travel Industry | 00:15:00 | ||
Module 9: Crisis and Visitor Attraction Management | |||
Crisis and Visitor Attraction Management | 00:20:00 | ||
Module 10: Transport Management Procedure | |||
Transport Management Procedure | 00:15:00 | ||
Module 11: Sustainable Tourism | |||
Sustainable Tourism | 00:09:00 | ||
Module 12: Public Awareness Campaigns | |||
Public Awareness Campaigns | 00:11:00 | ||
Module 13: Brexit and Its Impact on Tourism Industry | |||
Brexit and Its Impact on the Tourism Industry | 00:26:00 | ||
Mock Exam | |||
Mock Exam – Travel Agent and Consultant Training | 00:20:00 | ||
Final Exam | |||
Final Exam – Travel Agent and Consultant Training | 00:20:00 | ||
Order your Certificates & Transcripts | |||
Order your Certificates & Transcripts | 00:00:00 |
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There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course.
You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience.
For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime.
Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks.
We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase.
Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course.
If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Aimee Quinn
Best structure of an online course. Highly recommended!
Samuel McLean
Good pricing, and I liked the course for it’s nice presentation. Recommended for professionals who are working in the travel and tourism industry.
Maddison Pollard
It was a nice collaboration of engaging video materials, images, texts. Elaboration on each topic helped me to broaden the boundary of my knowledge and I am thinking of taking more courses from them. Thanks.
Tom Price
I wanted to work in the tourism industry for a long time but I needed training first, and a guideline to start. Janets gave me the opportunity to attain the best training online and I am grateful to janets. I have started working in a travel agency and enjoying it a lot.
Sophie Ross
Easy to navigate.
Jordan Hodgson
Wow!! It’s an amazing course and provides a CPD certificate 🙂 🙂
Liam Coles
New recruits in my agency require some training and I always rely on Janets for that. They provide really good, informative and professional courses.
Joe Hewitt
This course from Janets helped me to get a decent job. Thanks a ton! I would obviously recommend the course for others.
Toby Kirby
When I started my new job it was a great challenge for me because I had a very little experience in this sector. But then I took some online courses to study and get skilled soon. The Travel Agent and Consultant Training from Janets was absolutely helpful and I am grateful to janets. Thanks!
Nicole Lambert
Very informative content and got the best customer support from them. XXX
Isabel Haynes
Precise and on-the-point content. I loved it!
Freddie Sutton
Affordable, short and precise course. I completed this course last week with a certificate. I hope it will considerably increase my opportunities in the travel sector 🙂
George Woods
Great!! One of the most enjoyable courses I’ve done online. I’m appreciating their effort and dedication. Really good course for professionals. Love 🙂
Eloise Pope
Just loved it! Highly recommended.
Mollie Carroll
Wonderful learning experience on Janets! It took me three days to complete the course and I liked it the whole time. The course includes several quiz tests for self assessment.