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Customer Support Manager Job Ready Programme (Exclusive Edition)
Start your career as a Customer Support Manager and earn up to £40,000/Month in the UK.
Build job-ready skills
Get exclusive access to career resources upon completion
Advance level
No previous experience necessary
Programme Duration: 1 Year
Flexible schedule
Learn at your own pace
Customer Support Manager Career Overview
As businesses strive to enhance customer satisfaction and loyalty, the demand for skilled Customer Support Managers is growing rapidly. In the UK, companies across various sectors are investing in customer service, making this a high-demand role with a projected growth of 10% in the next decade. Customer Support Managers earn an average salary of £40,000, with opportunities to earn more in senior roles. They are essential in driving customer satisfaction, resolving issues efficiently, and ensuring positive customer experiences, which are key to business success.
Customer Support Manager Career Path Overview
The Customer Support Manager Job Ready Programme is ideal for individuals seeking a career in customer service management or looking to elevate their current role. As a Customer Support Manager, you’ll be responsible for overseeing customer service teams, developing customer service policies, and handling escalated issues. This programme equips you with the leadership skills, communication strategies, and problem-solving techniques needed to manage a customer support team effectively and enhance customer satisfaction in line with UK industry standards.
Job Ready Programme At A Glance:
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Gain access to 20 comprehensive career path courses.
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Enjoy 1-year access to all course materials, allowing you to learn and get certified at your own pace.
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We’ll prepare you for the Mock and Final interviews.
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You'll need to achieve 95% score to successfully complete the program.
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We’ll arrange interviews with reputable UK companies to help you land your dream job.
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If we fail to secure you a job interview after successful completion, we will refund 50% of your program fees.
What is the Customer Support Manager Job Ready Programme?
The Customer Support Manager Job Ready Programme offers a comprehensive curriculum focused on developing your expertise in customer relationship management. You’ll learn key skills in team leadership, customer communication, conflict resolution, and performance management. This programme ensures that you can lead a customer support team, streamline support processes, and maintain high levels of customer satisfaction, essential for driving business success. But that’s not all—upon successfully completing the programme, we Ready job interviews with leading UK companies and fully prepare you to excel in those interviews. With 1-year access to the program materials, you can learn at your own pace.
What is Included in the Customer Support Manager Job Ready Programme?
Customer Support Manager Job Ready Programme with Career Support offers a comprehensive range of services and support to ensure your success in landing a job. Here’s a detailed breakdown of what’s included:
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Core Course Content: Gain full access to all career path courses that are part of the programme, giving you a solid foundation in digital marketing.
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Certification: Receive free certificates upon course completion, including both PDF and hard copy formats for each course.
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Job Market Analysis: Get insights into the latest trends and opportunities within the job market. We provide a detailed analysis to guide your job search strategy effectively.
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Professional Counseling: Benefit from personalized advice to help define your career objectives, refine your professional path, and overcome any roadblocks along the way.
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Job Readiness: We conduct an in-depth review of your course completion to ensure you are fully prepared to enter the workforce with confidence.
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CV and Portfolio Enhancement: Receive professional assistance to enhance your CV and portfolio. We help identify new ways to highlight your skills, making you stand out in a competitive job market.
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LinkedIn Optimisation: Receive a professional makeover for your LinkedIn profile, optimizing it to attract recruiters and industry professionals.
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Resource Library: Access a wealth of supplementary materials, including e-books, industry reports, and video tutorials, to deepen your knowledge.
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Expert Tutor Support: Receive ongoing support from subject matter experts, offering guidance and advanced learning assistance whenever you need it.
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24/7 Mentor Support: Benefit from 24/7 access to a dedicated mentor or support team, available for up to 3 months after completing the programme to assist with course follow-up and problem-solving.
Entry Requirements:
There are no formal entry requirements for this programme. Any UK resident over the age of 18 can enroll, but you must have basic English language skills, computer literacy, and a valid UK work permit.
Prepare for a career in Customer Service
- Receive quality training from the comfort of your home.
- Learn everything you need to know to become a specialist in this field.
- Earn a globally recognised certificate from Janets.
- Career Opportunities After Completing the Programme: Customer Support Manager, Customer Service Manager, Client Relationship Manager, Customer Experience Manager, Support Team Lead.
Customer Support Manager Job Ready Programme Details
Prepare for a dynamic career in customer service management, with no prior experience required. Our expert-led training provides the tools and insights needed to manage customer support teams, enhance customer experiences, and build a reputation for outstanding service. Unlock new opportunities in the customer service sector and become a leader in delivering exceptional customer support.
- Course 01: Customer Service Skills
- Course 02: Customer Relationship Management
- Course 03: Media and Public Relations
- Course 04: Office Skills and Receptionist Course
- Course 05: Know Your Customer (KYC)
- Course 06: Master Yourself in Talking with Strangers
- Course 07: Self Esteem and Confidence Building Course
- Course 08: Advanced Call Centre Skills Training
- Course 09: Level 2 Certificate in Workplace Communication Skills
- Course 10: Body Language and Gesture Training
- Course 11: Email Writing Course
- Course 12: Telesales Executive Training
- Course 13: Negotiation Tactics
- Course 14: Dealing with Difficult Conversations
- Course 15: Conflict Resolution
- Course 16: Effective Communication Skills
- Course 17: Patient Customer Service Training
- Course 18: Critical Thinking, Problem Solving and Decision Making
- Course 19: Conversation Virtually with Anyone
- Course 20: How to Succeed at Interviews
£40,000
average U.K. salary per year in Customer Service50,000+
UK job openings in Customer Service45%
of certificate graduates report positive career outcome
Frequently Asked Questions
The Job Ready Programme is a comprehensive career development programme designed to equip you with the skills needed to excel in any industry.
You will have 1-year access to all the course materials in the programme, allowing you to complete the courses at your own pace and earn certifications.
In the unlikely event that you are not placed in a job within 6 months of completing the programme, we offer a 50% money-back guarantee. However, this only applies if you have met all programme requirements, such as achieving the required completion score of 95% or higher.
The programme includes a range of support services, such as:
- CV and portfolio enhancement
- Professional counseling
- Interview preparation
- Mock interviews with personalized feedback
- LinkedIn profile optimisation
- 1-on-1 mentorship with industry experts
- 24/7 mentor support for up to 3 months after course completion
Yes, you will receive free completion certificates (PDF) for each course you complete within the programme.
Yes, the programme offers opportunities to work on live projects or internships, giving you practical, real-world experience to build your portfolio and enhance your employability.
Yes, the programme offers continuous career support for up to 6 months, which includes job application assistance, CV reviews, interview preparation, and career coaching. If you opt for the Extended Career Support, you can receive up to 12 or 24 months of additional guidance.
You will have access to 24/7 mentor support for up to 3 months after completing the programme. Our dedicated support team will assist you with course follow-up, job search, and problem-solving.
Yes, if we fail to secure you a job interview within 6 months of completing the programme, you will receive a 50% refund. However, this refund applies only if all programme requirements have been met.