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Customer Support Manager Job Ready Programme – Premium Edition
Start your career as a Customer Support Manager and earn up to £40,000/Month in the UK.
Transform Customer Experiences
Master customer support skills & secure job interviews
Advance level
No previous experience necessary
Programme Duration: 1 Year
Flexible schedule
Learn at your own pace
Customer Support Manager Career Overview
The customer support industry is experiencing steady growth! The numbers are encouraging: In the next five years, the UK customer support sector will need over 35,000 new professionals. Customer Support Managers will see a 15% growth, Customer Experience Specialists a 20% growth, and other related roles a significant 25% growth. With the increasing focus on customer satisfaction across industries, careers in this field offer excellent job security and growth potential.
Customer Support Manager Career Path Overview
This Premium Customer Support Manager Job Ready Programme is perfect for empathetic individuals with strong leadership skills seeking a dynamic career in customer service management, either in the UK or globally. Customer Support Managers play crucial roles in ensuring customer satisfaction, leading support teams, and improving service processes. This programme equips you with comprehensive knowledge adhering to industry standards, opening doors to numerous career paths in the evolving world of customer support.
Job Ready Programme At A Glance
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Gain access to 30 comprehensive career path courses.
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Enjoy Lifetime access to all course materials, allowing you to learn and get certified at your own pace.
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We’ll prepare you for the Mock and Final interviews.
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You'll need to achieve 95% score to successfully complete the program.
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We’ll arrange interviews with reputable UK companies to help you land your dream job.
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If we fail to secure you a job interview after successful completion, we will refund 50% of your program fees.
What is the Customer Support Manager Job Ready Programme?
Our Premium Customer Support Manager Job Ready Programme provides a comprehensive curriculum to prepare you for a successful career in customer support leadership. You'll master essential customer service concepts, develop expertise in team management, learn critical communication principles, and understand conflict resolution strategies.
But we offer more than just education—upon successfully completing the programme, we job interviews with leading UK companies in the customer support field and fully prepare you to excel in those interviews. With lifetime access to the program materials, you can learn at your own pace.
What is Included in the Customer Support Manager Job Ready Programme?
The Forex Trader Job Ready Programme offers a comprehensive range of services and support to ensure your success in landing a job. Here's a detailed breakdown of what's included:
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Core Course Content: Gain full access to all career path courses that are part of the programme, giving you a solid foundation in digital marketing.
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Certification: Receive free certificates upon course completion, including both PDF and hard copy formats for each course.
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Job Market Analysis: Get insights into the latest trends and opportunities within the job market. We provide a detailed analysis to guide your job search strategy effectively.
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Professional Counseling: Benefit from personalized advice to help define your career objectives, refine your professional path, and overcome any roadblocks along the way.
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Job Readiness: We conduct an in-depth review of your course completion to ensure you are fully prepared to enter the workforce with confidence.
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CV and Portfolio Enhancement: Receive professional assistance to enhance your CV and portfolio. We help identify new ways to highlight your skills, making you stand out in a competitive job market.
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LinkedIn Optimisation: Receive a professional makeover for your LinkedIn profile, optimizing it to attract recruiters and industry professionals.
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Resource Library: Access a wealth of supplementary materials, including e-books, industry reports, and video tutorials, to deepen your knowledge.
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Expert Tutor Support: Receive ongoing support from subject matter experts, offering guidance and advanced learning assistance whenever you need it.
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24/7 Mentor Support: Benefit from 24/7 access to a dedicated mentor or support team, available for up to 3 months after completing the programme to assist with course follow-up and problem-solving.
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1-on-1 Mentorship: 1-on-1 Mentorship: Benefit from personalised mentorship sessions with industry experts who can guide you through advanced learning and career challenges.
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Live/Practical Projects: Work on live projects or internships, providing real-world experience to build your professional portfolio and improve your employability.
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Access to Industry Tools: Enjoy temporary access to industry-standard paid tools or software (e.g., Grammarly Premium) to gain hands-on experience with essential tools in your field.
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Mock Interviews with Feedback: Participate in three mock interviews, each with personalized feedback to enhance your interview skills and boost your confidence.
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Application Assistance: Receive guidance on crafting compelling and customized job applications to improve your chances of securing interviews.
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Interview Support: Get help with interview preparation, including scheduling, performance tips, and salary negotiation techniques. We ensure you are well-prepared for every stage of the interview process.
Entry Requirements
There are no formal entry requirements for this programme. Any UK resident over the age of 18 can enroll, but you must have basic English language skills, computer literacy, and a valid UK work permit.
Prepare for a career in customer support management
- Receive quality training from the comfort of your home.
- Learn everything you need to know to become a specialist in this field.
- Earn a globally recognised certificate from Janets.
- Career Opportunities After Completing the Programme: Customer Support Manager, Customer Experience Manager, Client Services Director, Support Team Leader, Customer Success Manager
Customer Support Manager Job Ready Programme Details
Prepare for a new career in the rewarding field of customer support management, no degree required. Get quality training designed and delivered by industry experts and unlock new doors to exciting career prospects. This programme covers a wide range of courses, here’s a list for you!
- Course 01: Customer Service Skills
- Course 02: Customer Relationship Management
- Course 03: Media and Public Relations
- Course 04: Office Skills and Receptionist Course
- Course 05: Know Your Customer (KYC)
- Course 06: Master Yourself in Talking with Strangers
- Course 07: Self Esteem and Confidence Building Course
- Course 08: Advanced Call Centre Skills Training
- Course 09: Level 2 Certificate in Workplace Communication Skills
- Course 10: Body Language and Gesture Training
- Course 11: Email Writing Course
- Course 12: Telesales Executive Training
- Course 13: Negotiation Tactics
- Course 14: Dealing with Difficult Conversations
- Course 15: Conflict Resolution
- Course 16: Effective Communication Skills
- Course 17: Patient Customer Service Training
- Course 18: Critical Thinking, Problem Solving and Decision Making
- Course 19: Conversation Virtually with Anyone
- Course 20: How to Succeed at Interviews
- Course 21: Telemarketing Training
- Course 22: Information Management
- Course 23: Professional Affiliate Marketing Course
- Course 24: Motivational Interviewing
- Course 25: Workplace Confidentiality
- Course 26: Safer Recruitment Training
- Course 27: Career Development Plan Fundamentals
- Course 28: Resume Writing & Job Search With LinkedIn and Interview Tips
- Course 29: How to Succeed at Interviews
- Course 30: Creating a Professional LinkedIn profile
£45,000
average U.K. salary per year in Customer Service28,000+
UK job openings in Customer Service45%
of certificate graduates report positive career outcome
Frequently Asked Questions
The Job Ready Programme is a comprehensive career development programme designed to equip you with the skills needed to excel in any industry.
You will have 1-year access to all the course materials in the programme, allowing you to complete the courses at your own pace and earn certifications.
In the unlikely event that you are not placed in a job within 6 months of completing the programme, we offer a 50% money-back guarantee. However, this only applies if you have met all programme requirements, such as achieving the required completion score of 95% or higher.
The programme includes a range of support services, such as:
- CV and portfolio enhancement
- Professional counseling
- Interview preparation
- Mock interviews with personalized feedback
- LinkedIn profile optimisation
- 1-on-1 mentorship with industry experts
- 24/7 mentor support for up to 3 months after course completion
Yes, you will receive free completion certificates (PDF) for each course you complete within the programme.
Yes, the programme offers opportunities to work on live projects or internships, giving you practical, real-world experience to build your portfolio and enhance your employability.
Yes, the programme offers continuous career support for up to 6 months, which includes job application assistance, CV reviews, interview preparation, and career coaching. If you opt for the Extended Career Support, you can receive up to 12 or 24 months of additional guidance.
You will have access to 24/7 mentor support for up to 3 months after completing the programme. Our dedicated support team will assist you with course follow-up, job search, and problem-solving.
Yes, if we fail to secure you a job interview within 6 months of completing the programme, you will receive a 50% refund. However, this refund applies only if all programme requirements have been met.