Negotiation Skills Certificate Level 2 Course is one of our best selling and most popular course.

The Negotiation Skills Certificate Level 2 Course is organised into 3 modules and includes everything you need to become successful in this profession.

To make this course more accessible for you, we have designed it for both part-time and full-time students. You can study at your own pace or become an expert in just 41 hours!

If you require support, our experienced tutors are always available to help you throughout the comprehensive syllabus of this course and answer all your queries through email.

Why choose this course

  • Earn a free e-certificate upon successful completion.
  • Accessible, informative modules taught by expert instructors
  • Study in your own time, at your own pace, through your computer tablet or mobile device
  • Benefit from instant feedback through mock exams and multiple-choice assessments
  • Get 24/7 help or advice from our email and live chat teams
  • Full Tutor Support on Weekdays

Course Design

The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.

You are taught through a combination of

  • Video lessons
  • Online study materials
  • Mock exams
  • Multiple-choice assessment

Certification

Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of 9.99 and PDF Certificate at 4.99.

Course Curriculum

Negotiation Basics
How to Negotiate With Your Landlord About Problems 00:30:00
How to Negotiate With Your Family Members, and Keep the Peace 00:30:00
What is Involved When A Labor Negotiation Takes Place? 01:00:00
What is involved when negotiating a car lease? 01:00:00
What is involved when negotiating a car purchase? 01:00:00
What is involved when negotiating a real estate purchase? 01:00:00
How to use Negotiating Skills 01:00:00
How to practice negotiating skills 00:30:00
How to put your negotiating skills to work for your business 01:00:00
How to find negotiating skills that you can really use 00:30:00
How to make negotiating a habit 00:15:00
How to avoid negotiating too much 00:30:00
How you use words when negotiating 00:15:00
How to use body language when negotiating contracts 00:30:00
How to use eye contact when negotiating sales 01:00:00
How to ask for a raise, negotiation for your career 00:30:00
How to ask for better benefits, how to negotiate 00:30:00
What is the art of negotiating 01:00:00
How to negotiate your way out of paying your bill all at one time 00:30:00
How to avoid raising your voice when negotiating a problem 00:15:00
Three methods of getting someone to do what you want with the negotiation skills 01:00:00
Three Methods of avoiding a conflict while negotiating 00:30:00
Three Methods of avoiding a fight with your co-workers with negotiation skills 00:30:00
Three methods of getting someone to do what you want with the negotiation skills 01:00:00
How to realize your own negotiation skills and put them to work in your career 00:30:00
What is the top three negotiation skills needed by managers? 01:00:00
How to negotiate when trading in a car 00:30:00
How to negotiate with your boss, about anything 01:00:00
How to negotiate with your creditor about debts 00:15:00
How to negotiate when opening a new investment account 00:15:00
Developing Negotiation Skills
Module One – Getting Started 01:00:00
Module Two – Understanding Negotiation 01:00:00
Module Three – Getting Prepared 01:00:00
Module Four – Laying the Groundwork 01:00:00
Module Five – Phase One — Exchanging Information 01:00:00
Module Six – Phase Two — Bargaining 01:00:00
Module Seven – About Mutual Gain 01:00:00
Module Eight – Phase Three — Closing 01:00:00
Module Nine – Dealing with Difficult Issues 01:00:00
Module Ten – Negotiating Outside the Boardroom 01:00:00
Module Eleven – Negotiating on Behalf of Someone Else 01:00:00
Module Twelve – Wrapping Up 00:30:00
Negotiation Skills Certificate- Activities 00:00:00
Handling Objections & How to Negotiate
Module One – Getting Started 00:30:00
Module Two – Three Main Factors 01:00:00
Module Three – Seeing Objections as Opportunities 00:30:00
Module Four – Getting to the Bottom 01:00:00
Module Five – Finding a Point of Agreement 01:00:00
Module Six – Have the Client Answer Their Own Objection 00:30:00
Module Seven – Deflating Objections 01:00:00
Module Eight – Unvoiced Objections 01:00:00
Module Nine – The Five Steps 01:00:00
Module Ten – Dos and Don’ts 00:30:00
Module Eleven – Sealing the Deal 00:30:00
Module Twelve – Wrapping Up 01:00:00
Handling Sales Objections & Negotiating Course- Activities 00:00:00
Mock Exam
Mock Exam- Negotiation Skills Certificate Level 2 00:30:00
Final Exam
Final Exam- Negotiation Skills Certificate Level 2 00:30:00

Course Reviews

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