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Become an operations mastermind! This QLS endorsed Level 7 Operations Management Diploma equips you with advanced skills to lead and optimize business operations. Master supply chains, data analysis, project management, and propel your career to leadership positions within any organization.
| Operation Management Diploma - Updated Version | |||
| Introduction to Operations Management | 00:20:00 | ||
| Project Management | 00:19:00 | ||
| Business Development and Succession Planning | 00:26:00 | ||
| Process Management | 00:24:00 | ||
| Supply Chain Management | 00:23:00 | ||
| Planning & Forecasting Operations | 00:22:00 | ||
| Procurement & Purchasing Management | 00:20:00 | ||
| Manufacturing & Delivery Operations | 00:16:00 | ||
| Quality Management | 00:20:00 | ||
| Managing Risk and Recovery | 00:26:00 | ||
| Performance Management | 00:26:00 | ||
| Talent Management | 00:20:00 | ||
| Communication Skills | 00:26:00 | ||
| Negotiation Techniques | 00:16:00 | ||
| Conflict Management | 00:16:00 | ||
| Stress Management | 00:19:00 | ||
| Time Management | 00:37:00 | ||
| Business Environment | 00:18:00 | ||
| Business Writing Skills | 00:41:00 | ||
| Mock Exam | |||
| Mock Exam – Operation Management Diploma | 00:20:00 | ||
| Final Exam | |||
| Final Exam – Operation Management Diploma | 00:20:00 | ||
| Operation Management Diploma - Old Version | |||
| Module 01 | |||
| Designing Your Organizational Structure | 00:30:00 | ||
| Introduction to Operations Management | 00:15:00 | ||
| Understanding Financial Terms | 00:30:00 | ||
| Getting the Right People in Place | 00:15:00 | ||
| Getting Your Product Together | 00:15:00 | ||
| Building a Corporate Brand | 00:30:00 | ||
| Marketing Your Product | 01:00:00 | ||
| Selling Your Product | 00:15:00 | ||
| Planning for the Future | 00:15:00 | ||
| Goal Setting and Goal Getting | 00:30:00 | ||
| Succession Planning 101 | 00:15:00 | ||
| Managing Your Money | 00:15:00 | ||
| Ethics 101 | 00:15:00 | ||
| Building a Strong Customer Care Team | 00:15:00 | ||
| Training Employees for Success | 00:15:00 | ||
| Leadership Essentials | 00:15:00 | ||
| Module 02 | |||
| The Fundamentals of Business Process Management | 00:30:00 | ||
| Defining Business Process Management | 00:30:00 | ||
| The Business Process Life Cycle | 00:15:00 | ||
| The Vision Phase | 00:15:00 | ||
| The Design Phase | 01:00:00 | ||
| The Modeling Phase | 00:30:00 | ||
| The Execution Phase | 01:00:00 | ||
| The Monitoring Phase | 00:30:00 | ||
| The Optimizing Phase | 01:00:00 | ||
| Module 03 | |||
| What is Gap Analysis? | 00:30:00 | ||
| The Gap Analysis Process | 00:30:00 | ||
| Supporting Tools | 00:30:00 | ||
| Creating a Gap Analysis Report | 00:15:00 | ||
| Understanding Lean | 00:30:00 | ||
| The Toyota Production System | 00:30:00 | ||
| The Toyota Production System House | 00:15:00 | ||
| The Five Critical Improvement Concepts | 00:15:00 | ||
| Understanding Value with the Kano Model | 00:15:00 | ||
| Types of Waste | 00:15:00 | ||
| Creating a Lean Enterprise | 00:15:00 | ||
| The Plan, Do, Study, Act (PDSA) Cycle | 00:15:00 | ||
| Using the R-DMAIC-S Model | 00:15:00 | ||
| Lean Thinking Tools | 00:15:00 | ||
| Kaizen Events | 00:00:00 | ||
| Data Gathering and Mapping | 00:30:00 | ||
| A Plan to Take Home | 00:15:00 | ||
| Defining Continuous Improvement | 00:15:00 | ||
| Stage One – Identify Areas For Improvement | 00:15:00 | ||
| Stage Two – Create a Plan for Improvement | 00:15:00 | ||
| Stage Three – Implement the Changes | 00:15:00 | ||
| Stage Four – Review the Impact | 00:15:00 | ||
| Test Driving | 00:15:00 | ||
| Module 04 | |||
| Six Sigma Basics | 00:15:00 | ||
| Improvement Tools | 00:30:00 | ||
| Management Tools for Generating Ideas | 00:15:00 | ||
| Continuous Improvement | 00:30:00 | ||
| Customer Relationships | 00:30:00 | ||
| Module 05 | |||
| The Evolution of the Supply Chain | 00:15:00 | ||
| The Basic Supply Chain Structure | 00:15:00 | ||
| Supply Chain Drivers | 00:15:00 | ||
| Aligning Your Supply Chain with Business Strategy | 00:15:00 | ||
| Managing Supply Chain Risks | 00:15:00 | ||
| Tracking and Evaluating Supply Chain Data | 00:30:00 | ||
| Troubleshooting Supply Chain Problems | 00:15:00 | ||
| Sharing Supply Chain Activities | 00:15:00 | ||
| Sustainable Supply Chain Strategies | 00:15:00 | ||
| Applying Lean Techniques to the Supply Chain | 00:15:00 | ||
| The Future of Supply Chain Management | 00:15:00 | ||
| Supply Chain Management Basics | 00:30:00 | ||
| The Purchasing Cycle | 00:45:00 | ||
| Purchasing Toolkit | 01:00:00 | ||
| Managing Competitive Bids | 00:45:00 | ||
| Improving Efficiency and Accuracy | 00:30:00 | ||
| Analyzing and Reducing Risk in the Supply Chain | 00:30:00 | ||
| Managing Internal Relationships | 00:30:00 | ||
| Tools of the Trade | 00:30:00 | ||
| Module 06 | |||
| What is Inventory? | 00:30:00 | ||
| Types of Inventory | 00:15:00 | ||
| Key Players | 00:30:00 | ||
| Setting up the Warehouse | 00:15:00 | ||
| What Makes a Good Inventory Management System? | 00:15:00 | ||
| The Warehouse Inventory Cycle | 00:15:00 | ||
| Identifying Demand | 00:15:00 | ||
| The Receiving Process | 00:15:00 | ||
| Validating Inventory | 00:15:00 | ||
| The Put-Away Process | 00:15:00 | ||
| Maintaining Inventory Accuracy | 00:30:00 | ||
| The Outbound Process | 00:30:00 | ||
| Industry Trends | 00:15:00 | ||
| Module 07 | |||
| Concept of Quality | 00:19:00 | ||
| Key Terms | 00:23:00 | ||
| Categories | 00:21:00 | ||
| Customer Input | 00:11:00 | ||
| Plan Quality | 00:08:00 | ||
| Design of Experiments | 00:07:00 | ||
| Quality Control | 00:11:00 | ||
| Control Charts | 00:11:00 | ||
| Sampling | 00:11:00 | ||
| Six Sigma | 00:08:00 | ||
| The Steps | 00:10:00 | ||
| The 6 Six Sigma Challenges | 00:05:00 | ||
| Assignment | |||
| Assignment – Operation Management Diploma | 1 week, 3 days | ||
| Order Your Certificate | |||
| Order your Certificate QLS | 00:00:00 | ||
| Recommended Materials | |||
| Workbook – Operation Management Diploma | 1 week, 6 days | ||
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A diploma in Operations Management is a qualification that provides comprehensive knowledge and skills in managing and optimizing business operations. This includes subjects such as supply chain management, production planning, quality control, logistics, and strategic management. It is designed to prepare individuals for roles that require overseeing and improving operational processes.
The best certifications for operations management include: Certified in Production and Inventory Management (CPIM): Offered by APICS, this certification focuses on production and inventory control. Certified Supply Chain Professional (CSCP): Also by APICS, it covers broader supply chain management principles. Project Management Professional (PMP): Offered by the Project Management Institute (PMI), this is valuable for those involved in operations projects. Six Sigma Certifications (Green Belt, Black Belt): These certifications focus on process improvement and quality management. Certified Manager of Quality/Organizational Excellence (CMQ/OE): Offered by the American Society for Quality (ASQ), it is ideal for those focusing on quality and organizational management.
The best degrees for operations management include: Bachelor’s Degree in Operations Management: Directly related to the field. Bachelor’s Degree in Business Administration: With a focus on operations or supply chain management. Bachelor’s Degree in Industrial Engineering: Often includes operations management coursework. Master of Business Administration (MBA): With a concentration in operations or supply chain management. Master’s Degree in Operations Management: Specialized advanced degree focusing on operations.
Yes, operations management is a good course. It provides essential skills for managing and optimizing business processes, making it highly relevant in various industries. It offers diverse career opportunities and is valuable for roles that require efficiency and productivity improvements.
Operations management can be challenging as it involves understanding complex systems, optimizing processes, managing resources, and ensuring efficient operations. However, with proper education and training, these challenges can be managed effectively.
Yes, being an operations manager is a good career. It offers diverse opportunities, competitive salaries, and the chance to make significant contributions to an organization's efficiency and success. It also provides opportunities for career advancement.
The highest salary for an operations manager can vary widely based on the industry, location, and level of responsibility. In the UK, senior operations managers in top companies can earn upwards of £100,000 annually. In the US, senior operations managers in large corporations can earn over $150,000 annually.
Being an operations manager can be stressful due to the responsibility of ensuring efficient operations, managing resources, meeting deadlines, and handling unexpected challenges. However, it can also be highly rewarding and fulfilling.
Positions higher than an operations manager typically include: Director of Operations: Oversees multiple operations managers and broader operational strategy. Vice President of Operations: Higher executive role with more strategic responsibilities. Chief Operating Officer (COO): Senior executive responsible for overall operations of the organization.
Whether operations is better than HR depends on personal interests and career goals. Operations focuses on optimizing processes and managing resources, while HR focuses on managing people and organizational culture. Both are critical functions within an organization.
No, an operations manager and an HR manager have different roles. An operations manager focuses on managing and optimizing business processes, production, and logistics. An HR manager focuses on recruiting, training, employee relations, and managing organizational culture.
Yes, Six Sigma is excellent for operations as it provides methodologies and tools for process improvement, quality control, and reducing defects. It helps improve efficiency and effectiveness in operational processes.