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| Module 1 - Estate Agent: An Introduction | |||
| Introduction to Estate Agents | 00:20:00 | ||
| Module 2 - Different Types of Estate Agents | |||
| Different Types of Estate Agents | 00:15:00 | ||
| Module 3 - Getting Started on the Job | |||
| Getting Started on the Job | 00:15:00 | ||
| Module 4 - Listing Property: Finding the Sellers | |||
| Listing Property Finding the Sellers | 00:22:00 | ||
| Module 5 - Valuation Process | |||
| Valuation Process | 00:20:00 | ||
| Module 6 – Negotiating As an Estate Agent | |||
| Negotiating as an Estate Agent | 00:13:00 | ||
| Module 7 - Selling Property: Finding the Buyers | |||
| Selling Property – Finding the Buyers | 00:22:00 | ||
| Module 8 – Letting Property | |||
| Letting Property | 00:31:00 | ||
| Module 9 – Technology for Estate Agents | |||
| Technology for Estate Agents | 00:22:00 | ||
| Module 10 - Regulation of Estate Agents | |||
| Regulation of Estate Agents | 00:13:00 | ||
| Mock Exam | |||
| Mock Exam – Estate Agency Branch Manager | 00:20:00 | ||
| Final Exam | |||
| Final Exam – Estate Agency Branch Manager | 00:20:00 | ||
| Order your Certificates & Transcripts | |||
| Order Certificates & Transcripts / CPD QS | 00:00:00 | ||
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An Estate Agency Branch Manager is responsible for leading the operations of an estate agency branch. They oversee property sales and lettings activities, manage staff, monitor performance targets, maintain client relationships, and ensure the branch operates efficiently and profitably.
Their responsibilities include supervising employees, managing property listings, developing sales strategies, handling customer concerns, monitoring financial performance, ensuring regulatory compliance, and supporting business growth within the branch.
You will learn branch management, leadership skills, sales performance monitoring, property operations, financial administration, marketing strategies, compliance procedures, and customer relationship management.
No. While previous property or sales experience may be helpful, this course provides the essential knowledge needed to understand branch management within the real estate sector.
Strong leadership helps improve team performance, increase productivity, maintain service quality, achieve business targets, and create a positive workplace culture.
Important skills include leadership, communication, negotiation, organisation, problem-solving, financial awareness, customer service, and strategic planning.
Branch performance management involves monitoring key performance indicators such as sales figures, property listings, client satisfaction, revenue targets, and staff productivity to ensure business objectives are achieved.
A Branch Manager develops sales strategies, monitors team performance, provides coaching, reviews market trends, and ensures that sales processes are carried out effectively.
Excellent customer service helps build trust, strengthen client relationships, improve agency reputation, and increase referrals and repeat business.
Compliance involves following property regulations, consumer protection requirements, professional standards, and legal obligations related to property transactions and client services.
Yes. The course covers leadership, operations, financial management, and business development principles that are valuable for managing an estate agency or property-related business.
These skills are valuable across residential property sales, commercial real estate, lettings, property management, facilities management, and broader business sectors.