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Strategic Communication Skills

17 4.8 (9 Reviews)

Register on the Strategic Communication Skills today and build the experience, skills and knowledge you need to enhance your development and work towards your dream …

Strategic Communication Skills

Register on the Strategic Communication Skills today and build the experience, skills and knowledge you need to enhance your development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career.

The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials.

Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion.

The Strategic Communication Skills is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones.

The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly!

Why choose this course

Certification

Endorsed Certificate of Achievement from the Quality Licence Scheme

Upon successful completion of the final assessment, you will be eligible to apply for the Quality Licence Scheme Endorsed Certificate of achievement. This certificate will be delivered to your doorstep through the post for £109. An extra £10 postage charge will be required for students leaving overseas. 

CPD Accredited Certificate

After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post.  

Course Design

The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.

You are taught through a combination of-

Endorsement

This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.

Method of Assessment

In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate.

Who is this course for?

The course is ideal for those who already work in this sector or are an aspiring expert. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a lesson to prove your newly-acquired knowledge.

Course Curriculum

Section 01: Basic Communication Skills
Definition of Communication 00:03:00
Elements of Communication 00:04:00
Communication Styles 00:03:00
Steps in Communication Process 00:01:00
Step 1 of Communication Process 00:02:00
Step 1 Explained – Goal and preparation 00:05:00
Step 1 Explained – Practicing Positive Intent 00:02:00
Step 1 Explained – Understanding Assumptions 00:06:00
Step 2 of Communication Process 00:08:00
Characteristics of Clear Message 00:04:00
Three Different Communication Styles 00:06:00
Assertive Communication Style 00:02:00
Body Language and Signals 00:03:00
Third Step in Communication – Seeing Feedback 00:04:00
Listening Skills – Listen with Compassion 00:04:00
Listening Skills – Meaning of Paraphrasing 00:02:00
Ways to Improve Communication and Knowledge Check 00:05:00
Increase Effectiveness of Communication 00:08:00
8 Guidelines for Giving Praise and Feedback 00:05:00
Additional Tips for Effective Communications 00:09:00
Section 02: Communication in Organisations & Strategic Communications
Communication Requirements in Business 00:08:00
Skills required in corporate communication 00:06:00
Interactive Communications 00:08:00
Reason why Communication Fails 00:03:00
Communication Channels and Their Problems 00:06:00
Indications of Incompetent Communication 00:06:00
Other reasons for Communication failure 00:04:00
Strategic Communication Liner Model 00:05:00
Strategic Communication Adaptive Model 00:04:00
Strategic Communication Interpretive Model 00:04:00
Strategic Communication in Public Communication 00:09:00
Resources and Audience for Strategic Public Communication 00:07:00
Source of Strategic Communication 00:05:00
Strategic Communication – Summary of three models 00:12:00
Strategic Communication – Guidelines for Interpretative Models 00:05:00
Strategic Communication – Public Communications 00:11:00
Internal Communication – Orientation 00:09:00
Internal Communication – Moral Compansation and Benefits 00:07:00
Internal Communication – Organisation Change 00:07:00
External Communication – Issues Management 00:06:00
External Communication and PR 00:05:00
External Communication – Issue Management – Organisation Response 00:13:00
External Communication – Image Management and Issue Advocacy 00:06:00
External Communication – Risk and Crisis Communication 00:10:00
Case Study on Corporate Strategic Communication 00:09:00
Section 03: How to Make Strategic Communication Plans
What is Strategy? 00:06:00
What is Communication Strategy? 00:05:00
When Communication Strategy is required 00:04:00
Why Communication Strategy is required 00:03:00
Information we need before making strategy 00:08:00
Setting Goals and Identify Audience 00:08:00
Catagorise your Audience to help draft right message 00:04:00
Drafting Message to cater your audience 00:04:00
Channels and Timing of Communication 00:05:00
Resources risk and Evaluation of communication strategy 00:04:00
Summary of Communication Strategy 00:03:00
Strategic Communication Plan Template 00:04:00
Strategic Communication Plan 00:04:00
Difference between Strategic and Tactical Communication 00:03:00
Traditional Planning and why Refreshed Approached 00:05:00
Change Management – What are concerns? 00:03:00
Refreshed Approach to Communication Planning 00:07:00
Possible Problems in Communication Plan, Success measurement 00:06:00
Measure, Feedback and Manage Cynics 00:03:00
Social Aspects of Communication Strategy 00:12:00
Additional Planning on Social Aspects of Communication Strategy 00:04:00
Strategic Communication – American Airlines Case Study 00:33:00
Section 04: Group Discussions Skills
How to Succeed in Group Communication 00:10:00
Defining Group Communication 00:08:00
Elements of Group Communication and Types of Group 00:08:00
Advantages and Disadvantages of Group Discussion 00:08:00
How to prepare for group Discussion 00:07:00
Practice for group Discussion and other aspects 00:08:00
Dos and Don’t group Discussion 00:08:00
Section 05: Communication Skills for Conflict Resolution
Summary of previous class 00:05:00
What is conflict – class discussion? 00:07:00
Communication in Conflict 00:08:00
Meaning of Positive intent in difficult situations 00:09:00
Positive Intent – Example 00:05:00
De-escalating Emotions as a method to communicate in Conflicts 00:06:00
Detached Responsibility method in resolving conflicts 00:13:00
Keys to handle Angry Peoples 00:06:00
Keys to deal with denial 00:04:00
Uncovering Hidden Agendas 00:06:00
Giving Negative Feedback 00:09:00
Receiving Negative Feedback and Exercise 00:08:00
Assignment
Assignment – Strategic Communication Skills 2 weeks, 1 day
Order Your Certificate
Order your Certificate QLS 00:00:00

Course Reviews

4.8

4.8
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Original price was: £319.Current price is: £25. ex Vat

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  • Level
  • Certificate Yes
  • Units 88
  • Quizzes 0
  • Duration 2 weeks, 2 days
  • cpd uk
  • qls
  • fully online

    Fully Online

Frequently asked questions

Can’t find the anwser you’re looking for ? Reach out to customer support team.

Are there any prerequisites for taking the course?

There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course.

Can I access the course at any time, or is there a set schedule?

You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience.

How long will I have access to the course?

For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime.

Is there a certificate of completion provided after completing the course?

Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks.

Can I switch courses or get a refund if I'm not satisfied with the course?

We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase.

How do I track my progress in the course?

Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course.

What if I have technical issues or difficulties with the course?

If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

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